Contacted you yesterday my daughter can't text on her virgin mobile ZTE tempo *g phone...

GetHuman767144's customer service issue with Virgin Mobile from June 2018

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The issue in GetHuman767144's own words
Contacted you yesterday my daughter can't text on her virgin mobile ZTE tempo *g phone still not fixed her phone number is ********** please contact her this phone is terrible it repeats all texts that she receives it's real pain Please help help help
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Virgin Mobile

Customer service issue
Reported by GetHuman767144
Jun 10th, 2018 - a yr ago
I have an issue with Virgin Mobile too
Fixed
Seen by 9 customers so far
Similar issue to 175 others
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Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
Timeline
GetHuman767144 started working on this issue
Jun 10th, 2018 10:33pm
GetHuman767144 indicated the issue is not fixed yet.
Jun 10th, 2018 10:33pm