Can't get text messages. Also, can't remember PIN number.

GetHuman3431855's customer service issue with Virgin Mobile from August 2019

Help with my Virgin Mobile issue
The issue in GetHuman3431855's own words
The problem: Can't get text messages. Also, can't remember PIN number.
GetHuman3431855 did not yet indicate what Virgin Mobile should do to make this right.
I have an issue with Virgin Mobile too
How GetHuman3431855 fixed the problem
I was able to find my PIN number on my own, but the network was down, so I couldn't receive text messages.
Please help with my Virgin Mobile issue
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Virgin Mobile

Customer service issue
Reported by GetHuman3431855
Aug 15th, 2019 - a mon ago
I have an issue with Virgin Mobile too
Fixed
GetHuman3431855 shared how to fix
Seen by 5 customers so far
Similar issue to 6085 others
0 customers following this
Items needed
Name on the account
Phone number on the account
Billing address
PIN on the account
Timeline
GetHuman3431855 started working on this issue
Aug 15th 10:55pm
GetHuman3431855 confirmed the issue is fixed. Hooray!
Aug 16th 3:28am