I am disgusted with Vodafone after finishing my *year contract for number *********** i...

GetHuman829581's problema de servicio al cliente con Vodafone (UK) de julio 2018

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Nombre del titular de la cuenta, número de cuenta, dirección de facturación, número de teléfono de la cuenta y PIN de 4 dígitos
The issue in GetHuman829581's own words
I am disgusted with Vodafone after finishing my *year contract for number *********** in **** I was never chased for any money until I received an email in **** from a collection agency (Lowell’s group) who informed me I owed £***..** for an overdue balance on my account. I had never heard from yourself so disputed it with them and they said would check with Vodafone and never heard from them again. Then this year I check my credit report as am going through a mortgage application and there was a defaulted account with Vodafone for £***.**. Had a live chat and was told my account was clear and don’t know why that was there and would contact the credit report agencies to rectify this. Can you let me know this is done. Not that makes a difference as because of there being a defaulted account on Vodafone that didn’t exist my mortgage has fallen through and we have lost the house. My address at time of contract was * holly drive, minster on sea, me** *gq.

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Vodafone (UK)

Problema de servicio al cliente
Reported by GetHuman829581
jul. 1º, 2018 - hace 2 años
Not resolved
Visto por 6 clientes hasta ahora
Problema similar a 118 otros
0 clientes que siguen esto

Timeline

GetHuman829581 comenzó a trabajar en este problema
jul. 1º, 2018 9:07am