I am disgusted with Vodafone after finishing my *year contract for number *********** i...

GetHuman829581's customer service issue with Vodafone (UK) from July 2018

118 similar
0 following
Help with my Vodafone (UK) issue
First: share to improve GetHuman829581's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman829581's next move: call Vodafone (UK).
The best way to get your problem resolved is to tap the button below to start calling Vodafone (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman829581 may need:
Account holder name, Account number, Billing address, Account phone number, and 4 digit PIN
The issue in GetHuman829581's own words
I am disgusted with Vodafone after finishing my *year contract for number *********** in **** I was never chased for any money until I received an email in **** from a collection agency (Lowell’s group) who informed me I owed £***..** for an overdue balance on my account. I had never heard from yourself so disputed it with them and they said would check with Vodafone and never heard from them again. Then this year I check my credit report as am going through a mortgage application and there was a defaulted account with Vodafone for £***.**. Had a live chat and was told my account was clear and don’t know why that was there and would contact the credit report agencies to rectify this. Can you let me know this is done. Not that makes a difference as because of there being a defaulted account on Vodafone that didn’t exist my mortgage has fallen through and we have lost the house. My address at time of contract was * holly drive, minster on sea, me** *gq.
GetHuman829581 did not yet indicate what Vodafone (UK) should do to make this right.
I have an issue with Vodafone (UK) too
How GetHuman829581 fixed the problem
We are waiting for GetHuman829581 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Vodafone (UK)'s attention and get better help faster. Tap below to get started.
Having Vodafone (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
Para obtener mejores resultados, escriba al menos 100 caracteres
Esta dirección de correo electrónico no es válida
Follow this issue
See how GetHuman829581 fixes it.
Esta dirección de correo electrónico no es válida

Vodafone (UK)

Customer service issue
Reported by GetHuman829581
Jul 1st, 2018 - a yr ago
I have an issue with Vodafone (UK) too
Not resolved
Seen by 5 customers so far
Similar issue to 118 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman829581 started working on this issue
Jul 1st, 2018 9:07am