The Fly was really "WOW"**My's Confirmation Number YCVNLN*my ticket:*PART *:*WW...

GetHuman-ag_fot's problema de servicio al cliente con WOW! de febrero 2019

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The issue in GetHuman-ag_fot's own words
The Fly was really "WOW"**My's Confirmation Number YCVNLN*my ticket:*PART *:*WW*********From: Los Angeles International Airport (LAX)*Terminal :*Thursday, December **, **** **:**:** AM*Flight duration : **:***Wait: **:****To: Keflavik International Airport (KEF)*Flight Number : WW ****Friday, December **, **** *:**:** AM*Operated By :**From: Keflavik International Airport (KEF)*Terminal :*Friday, December **, **** *:**:** AM*Flight duration : **:****To: Charles De Gaulle Airport (CDG)*Flight Number : WW ****Friday, December **, **** **:**:** AM*--------------------------**The flight was changed at the last moment a day earlier, which led to many inconveniences:**. (loss of working day - salary, changes in aero bus tickets from Santa Barbara to Los Angeles (fortunately there were tickets), etc.**. Upon arrival at Kaiflavik, we had to wait ** hours before the flight, instead of *-* hours.**. The hotel was not offered in advance, and many passengers were forced to spend the night at the airport**. In the plane, as well as at the airport were not offered, even food coupons, and even water, we had to pay (the prices at Keiflavik airport are quite expensive)**) when I applied to consumer services, they told me that tomorrow, before the flight, there might be a person who knows about food coupons, but I never found him ..*The policy of changes, delays, cancellation of flights indicates the compensation of passengers*------------------------------------------------------------------------------*that's not all - there is a sequel**PART **WW*********From: Charles De Gaulle Airport (CDG)*Terminal :*Wednesday, January **, **** **:**:** AM*Flight duration : **:***Wait: **:****To: Keflavik International Airport (KEF)*Flight Number : WW ****Wednesday, January **, **** *:**:** PM*Operated By :**From: Keflavik International Airport (KEF)*Terminal :*Wednesday, January **, **** *:**:** PM*Flight duration : **:****To: Los Angeles International Airport (LAX)*Flight Number : WW ****Wednesday, January **, **** *:**:** PM*----------------------------------*I received news that the flight was canceled.*Two options were offered:**) you offer another flight* or**) return the money*I was interested in option (*) another flight, about that I wrote to you, but did not receive a response from you, moreover, you warned that you are not responsible if there are no flights for the dates I need (very vantage point, and most importantly not care about the passenger).*Finally, I had to deal not with my important affairs, but to find a way out of the situation in which you put us. And , without receive an answer from you, I had to get a refund and look for tickets.**Please, respond to my letter and return all the costs that I incur in these situations

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Problema de servicio al cliente
Reported by GetHuman-ag_fot
feb. 18º, 2019 - hace 2 años
Not resolved
Visto por 30 clientes hasta ahora
Problema similar a 424 otros
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GetHuman-ag_fot comenzó a trabajar en este problema
feb. 18º, 2019 11:23pm