Before contacting them, items GetHuman-konradfr may need:
PIN en la cuenta, nombre del titular de la cuenta, número de teléfono en la cuenta, correo electrónico en la cuenta, dirección de facturación y últimos 4 de la Seguridad Social
The issue in GetHuman-konradfr's own words
Good morning. We had canceled our wow services but called back to have it reconnected. We got charged $*** for having someone come out to reconnect it. Nobody told us that we were getting charged that amount!!! We are a military family and thought we were moving overseas, that’s why we canceled in the first place. The army decided to keep us here and we decided to go back with wow. If this problem doesn’t resolve I’m afraid I’ll have to go with a different provider.
GetHuman-konradfr did not yet indicate what WOW! should do to make this right.
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