Had an appointment on ****** with a window between *PM and *PM. No one showed!! Called...
GetHuman3221944's problema de servicio al cliente con WOW! de julio 2019
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PIN en la cuenta, nombre del titular de la cuenta, número de teléfono en la cuenta, correo electrónico en la cuenta, dirección de facturación y últimos 4 de la Seguridad Social
The issue in GetHuman3221944's own words
Had an appointment on ****** with a window between *PM and *PM. No one showed!! Called WOW’s support line and their note said a tech tried to reach me which is an out and out lie!! I have no missed calls or recent calls from a tech on my cell phone and I can prove it! Took off four hours of work for a so-called tech who never showed! I asked the customer service rep what kind of credit he’s going to give me for the amount of money I lost waiting for an irreresponsible technician and he said $**.**. I responded with a chuckle letting him know that I lost one **** of a lot of money waiting for a no-show! I am going to cancel my service - $*** disconnect fee is certainly worth future aggravation. I don’t know what kind of circus WOW is running but they better get their act together because they are going to lose one **** of a lot of customers and they probably already have! Should have never left Spectrum- better yet I’ll figure out my own like everyone else I know has!!! Live and learn!
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