When I press the guide button the information about the program does not come up in the...

GetHuman-pappieug's customer service issue with WOW! from July 2019

Help with my WOW! issue
The issue in GetHuman-pappieug's own words
When I press the guide button the information about the program does not come up in the right hand corner I’m sorry left-hand corner
GetHuman-pappieug did not yet indicate what WOW! should do to make this right.
I have an issue with WOW! too
How GetHuman-pappieug fixed the problem
Make a lot of phone calls, wait three days for service. I don't plan on renewing my contract. Customer service lousy
Please help with my WOW! issue
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WOW!

Customer service issue
Reported by GetHuman-pappieug
Jul 22nd, 2019 - 2 mons ago
I have an issue with WOW! too
Fixed
GetHuman-pappieug shared how to fix
Seen by 9 customers so far
Similar issue to 814 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-pappieug started working on this issue
Jul 22nd 3:47pm
GetHuman-pappieug indicated the issue is not fixed yet.
Jul 22nd 7:56pm
GetHuman-pappieug indicated the issue is not fixed yet.
Jul 22nd 7:57pm
GetHuman-pappieug indicated the issue is not fixed yet.
Jul 22nd 7:57pm
GetHuman-pappieug indicated the issue is not fixed yet.
Jul 23rd 7:25pm
GetHuman-pappieug indicated the issue is not fixed yet.
Jul 23rd 7:25pm
GetHuman-pappieug indicated the issue is not fixed yet.
Jul 23rd 7:25pm
GetHuman-pappieug confirmed the issue is fixed. Hooray!
Jul 25th 9:26pm