I want to send money to good friend and I was block with a code R**** I need asnwer why since I can send throuht my banck and not to a agent of WU

GetHuman-anneboud's customer service issue with Western Union from June 2019

Help with my Western Union issue
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Payment tracking number, Sender's name, Receiver's name, and Amount of transfer
The issue in GetHuman-anneboud's own words
I was trying to send money ... When to WU today and unable to transfer code R**** account block on the sender side and I did transfer to the same person through my bank with no problem. About a year and half ago was got in a scam.They want me to go online on gcr@WU.com to find some forms for me to signe and provide them ID
This was especially frustrating because I send money to the same person via my bank thought WU and can't do it whit a agent
Could you please help me to resolve that issue ASPA
I been with you guy for close of two years
Call them this morning and send me on site gcr @WU.com to find some form for me to sign and some ID can't found the forms
I have an issue with Western Union too
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Western Union

sending money
Customer service issue
Reported by GetHuman-anneboud
Jun 12th, 2019 - a mon ago
I have an issue with Western Union too
Not resolved
Seen by 9 customers so far
Similar issue to 4494 others
0 customers following this
Timeline
GetHuman-anneboud started working on this issue
Jun 12th 5:40pm
GetHuman-anneboud indicated the issue is not fixed yet.
Jun 13th 8:42pm
GetHuman-anneboud indicated the issue is not fixed yet.
Jun 13th 8:50pm
GetHuman-anneboud indicated the issue is not fixed yet.
Jun 13th 8:50pm