I called Western Union and they helped me fix the issue by canceling the money transfer so I could change the name of my receiver.Thankyou western union!!!

GetHuman3630083's customer service issue with Western Union from September 2019

Help with my Western Union issue
The issue in GetHuman3630083's own words
I was trying to cancel a payment I made because I got the name and address of my receiver wrong ... I sent money overseas but I would like to edit the name and information of the receiver and resend it again with new information about the receiver
This was especially frustrating because I didn’t not my refund as quickly as I needed it
GetHuman3630083 did not yet indicate what Western Union should do to make this right.
New to Western Union and I expect great customer service from them
I have an issue with Western Union too
How GetHuman3630083 fixed the problem
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Western Union

Money transfer through Western Union
Customer service issue
Reported by GetHuman3630083
Sep 22nd, 2019 - a mon ago
I have an issue with Western Union too
Fixed
Seen by 17 customers so far
Similar issue to 5484 others
0 customers following this
Items needed
Payment tracking number
Sender's name
Receiver's name
Amount of transfer
Timeline
GetHuman3630083 started working on this issue
Sep 22nd 6:20am
GetHuman3630083 confirmed the issue is fixed. Hooray!
Sep 23rd 6:27am