Western Union Customer FAQ

The fees for sending money using Western Union can vary based on several factors, including the transfer amount, the destination, and the payment method. To find out the exact fees for sending money from Saudi Arabia to Uganda, please refer to the fee information available on the Western Union website.

If you are blocked from cashing a money order, it may be due to various reasons, such as past issues with that location or account verification problems. We recommend reviewing the money order details and the cashing location's policies. For specific issues regarding your account status or verification, there is a link to the most up-to-date contact information right here on this page.

We're sorry to hear that you're having issues receiving your transfer. There could be multiple reasons why your ID was blocked by Western Union, such as issues with your ID verification failure, suspected fraudulent activity, or a breach of Western Union's terms and conditions. Unfortunately, we cannot provide you with a detailed reason due to privacy and security concerns. We recommend that you get in touch with Western Union's customer service directly for a more detailed explanation and a possible resolution. There is a link to the most up-to-date contact information right here on this page that you are viewing.

To pick up cash from Western Union, you will need to follow a few steps: 1. Visit a Western Union agent location: You can find these locations on the Western Union website or App. 2. Provide the necessary information: You will need to give the agent the tracking number (MTCN), your government-issued ID, and the sender's full name. 3. Sign the receipt: After verifying the information, the agent will give you a receipt. Sign this receipt and receive your cash. Please also note that all information provided should match the details provided by the sender to ensure a smooth transaction. Different countries may have additional requirements.

To send money to Italy through Western Union, you'll need the recipient's full name as it appears on their government-issued ID, their address, and their bank account information if you're sending money directly to their bank account. Be aware, the specific information required could vary based on the service used - for instance, sending money for cash pickup or direct to bank account. You might also need to provide your own identification and the purpose of the transfer. Do make sure you check the specific requirements when setting up the transfer.