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XFINITY Mobile Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for XFINITY Mobile.

Is XFINITY Mobile the Cheapest Cellphone Service? If you have Xfinity's residential internet service, you are eligible to get Xfinity Mobile cellphone service. While it's not the cheapest... Read more

What Questions Should I Ask XFINITY Mobile When Shopping for a Cellphone Provider? This article outlines the questions a customer should ask when shopping for a pre-paid plan with Xfinity. The article helps you ensure... Read more

Can I bring my own phone to XFINITY Mobile? Yes, you can bring your own phone to XFINITY Mobile. We offer a "Bring Your Own Device" program, which allows you to bring compatible... Read more

What mobile networks does XFINITY Mobile use? XFINITY Mobile utilizes the combined network of both Verizon and Xfinity WiFi hotspots to offer seamless coverage and connectivity.... Read more

Is XFINITY Mobile Cellphone Service Any Good? Xfinity Mobile is available only to current Xfinity internet customers. It does, however, have relatively low prices, good coverage,... Read more

How Do I Switch My Cellphone Provider to XFINITY Mobile? This article outlines the advantages of switching to Xfinity Mobile and provides a five step process to make the move from your current... Read more

Does XFINITY Mobile Have the Best Customer Satisfaction for Cellphone Service? This article discusses Xfinity Mobile reviews as found on Consumer Affairs. Most customers cited the professionalism of the customer... Read more

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Click below to show 14 more questions, answers, and complete guides to common XFINITY Mobile customer support problems.

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Recent reasons customers contacted XFINITY Mobile:

I'm trying to extend my monthly payment date till when I get paid.

Why I cannot make calls! Many times I receive a message NOT REGISTERED ON A NETWORK! CA...

I have been teying to edit*update my new credit card to pay the bill bit I cannot get t...

Need temporary internet at a second address

Need to add a cruise ship. Plan to my mobile plan. I cannot get a human voice to answer...

I got this text about "to avoid a downgrade of your xfinity mobile service, make a paym...

Hi I got a Xfinity mobile phone to my friend he called you guys * days ago and you guys...

I need to talk to someone so they can help me with my wifi ive tried to talk to a perso...

My name is Kimberly Rochette ***-***-**** my account is suspended right now and right n...

I ordered a mobile device through Xfinity Mobile back in February. While on that call I...

Xfinity Carrier unlock requested for two(*) phones.*Tickets opened for each phone* ECM...

Okay I bought three Motorola Android phones for my two kids and I about *-* months ago...

I’m trying to find out what I owe on my mobile phone through xfinity. I cannot sign int...

You took ***.** which was not authorized. You gave no indication that you were going to...

I went to what I believed was Xfinity web to sign in to pay my Bill! I believed we we...

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Does GetHuman work with XFINITY Mobile?

GetHuman does not work with XFINITY Mobile's customer support operations, directly or in any other way. GetHuman has no partnership or relation to XFINITY Mobile at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check XFINITY Mobile's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!