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XFX Customer FAQ

Top Answers & How-to Guides

What is XFX's Phone Number?

The question we are asked most often is about how to talk to XFX customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Warranty and Returns

What is the warranty period for XFX products?

The warranty for XFX products depends on the type and model. Most graphics cards usually come with a limited lifetime warranty...
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What is XFX's return policy?

XFX's return policy typically allows returns within thirty days of purchase, but specifics may differ based on the retailer....
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What should I do if my warranty has expired?

If the warranty for an XFX product has expired, users should assess its condition and determine if it functions well. They can...
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What is the process for returning a product for repair?

The return process for product repairs typically involves checking warranty status, documenting the issue, obtaining an RMA...
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How can I register my XFX product for warranty?

To register an XFX product for warranty, individuals should go to the official XFX website's product registration section. This...
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What should I do if my product is defective?

If an XFX product is defective, users should collect relevant details like model number and purchase proof, then check warranty...
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Payment and Shipping

Which payment methods are accepted on the XFX website?

XFX offers various payment methods, including major credit cards like Visa and MasterCard, as well as PayPal for secure...
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Does XFX offer international shipping?

XFX does not handle shipping directly, but its authorized retailers may provide international shipping. Customers should verify...
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Product Support and Updates

Can I upgrade the firmware of my XFX graphics card?

Upgrading firmware on an XFX graphics card can improve performance but requires caution. Not all cards have updates. Users...
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Where can I find XFX drivers and software updates?

To obtain the necessary drivers and software updates for XFX products, users can navigate to the support section of the...
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How can I contact XFX for support?

To reach XFX for support, it is recommended to visit their official site, xfxforce.com, where you can find detailed support...
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Compatibility and Requirements

What are the recommended system requirements for XFX graphics cards?

XFX graphics cards have varying system requirements based on the model. Generally, a compatible motherboard with a PCI Express...
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Can I use multiple XFX graphics cards in SLI/CrossFire configuration?

Yes, multiple XFX graphics cards can be used in SLI or CrossFire configurations if the specific models support them. Ensure...
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Are there any specific care instructions for XFX products?

To maintain XFX products, it is important to keep them clean by removing dust, handle them carefully during installation,...
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How can I find compatibility information for my XFX components?

To find compatibility details for XFX components, users should start by identifying their specific products. The XFX website is...
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XFX issues reported to GetHuman
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