I cant log in to my Xbox Live account after updating PUBG and when i put my xbox one on...

GetHuman-dewaldpo's customer service issue with Xbox from January 2019

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The issue in GetHuman-dewaldpo's own words
I cant log in to my Xbox Live account after updating PUBG and when i put my xbox one on it gives me a black screen whem i tried to log in my account it keeps throwing me back to menu screen
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I have an issue with Xbox too
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Xbox

Customer service issue
Reported by GetHuman-dewaldpo
Jan 30th, 2019 - 6 mons ago
I have an issue with Xbox too
Not resolved
Seen by 6 customers so far
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Timeline
GetHuman-dewaldpo started working on this issue
Jan 30th 6:51pm