I started a family account so my son could buy his own games with permission.**We tried...
GetHuman6762415's problema de servicio al cliente con Xbox de octubre 2021
Ayuda con mi problema Xbox
First: share to improve GetHuman6762415's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6762415 may need:
Número de serie, nombre del titular de la cuenta, tipo de Xbox, dirección de correo electrónico, número de teléfono y domicilio
The issue in GetHuman6762415's own words
I started a family account so my son could buy his own games with permission.**We tried to buy Minecraft Java for PC and after troubleshooting with Microsoft and Mojang, they cannot resolve why the parental controls will not allow a purchase.**I now have $**.** in spending credit attached to my sons account and he cannot buy his game. **Thanks in advance for your assistance.
GetHuman6762415 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman6762415 fixed the problem
We are waiting for GetHuman6762415 to fix the problem and share the solution with the rest of us customers.
Please help with my Xbox issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Xbox customer problems.