I have an Xbox premium account and I put money on one of my kids account through your a...

GetHuman-agspaint's problema de servicio al cliente con Xbox de noviembre 2021

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Número de serie, nombre del titular de la cuenta, tipo de Xbox, dirección de correo electrónico, número de teléfono y domicilio
The issue in GetHuman-agspaint's own words
I have an Xbox premium account and I put money on one of my kids account through your account through the parental things and I added $** twice and my bank account was charged three times and now my bank account is negative. Also I don't understand why you don't have more options then **, ** **, ** * *** dollars. Would be nice if you died in more options because I needed to add $** exactly and I couldn't do that unless I added two ** amounts and then for some reason your stuff charge me three times and there's no money on my kids account and he only spent $** so you charged me **** and I need my money back. And I also believe you ought to pay my overdraft fee since you're the one that charge my account more than it should have been. I would hate to have to switch over and be a PlayStation customer because I can't stand PlayStation but this right here this right here will affect my decision and I will switch to PlayStation and not purchase any more products from Microsoft.

GetHuman-agspaint did not yet indicate what Xbox should do to make this right.

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Xbox

Problema de servicio al cliente
Reported by GetHuman-agspaint
nov. 1º, 2021 - hace 3 meses
Not resolved
Visto por 9 clientes hasta ahora
Problema similar a 266 otros
0 clientes que siguen esto

Timeline

GetHuman-agspaint comenzó a trabajar en este problema
nov. 1º, 2021 1:13pm