ACCOUNT SECURITY QUESTIONS REQUEST.

GetHuman-unilam's customer service issue with Yahoo from July 2018

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The issue in GetHuman-unilam's own words
I tried to log in ... I lost my phone, got a new phone and downloaded Yahoo mail app..now I am finding it difficult to sign in because I cant receive my YAHOO ACCOUNT KEY on my new device and yahoomail is not giving me the option to use my security questions. *Kindly help me sign in using my security questions . Better still, my registered number should be called for assistance*Thank you.
I could not log in because I don't have access to my phone to receivethe account key because I lost my phone and I can't remember my password.
I want to be given the access to use my security questions
I have being a customer since ****
I requested for my account but dint receive it
I have an issue with Yahoo too
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Yahoo

Mail app
Customer service issue
Reported by GetHuman-unilam
Jul 10th, 2018 - a yr ago
I have an issue with Yahoo too
Fixed
Seen by 16 customers so far
Similar issue to 29329 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-unilam started working on this issue
Jul 10th, 2018 11:31am
GetHuman-unilam indicated the issue is not fixed yet.
Jul 10th, 2018 11:35am
GetHuman-unilam indicated the issue is not fixed yet.
Jul 10th, 2018 1:52pm
GetHuman-unilam indicated the issue is not fixed yet.
Jul 13th, 2018 1:15pm
GetHuman-unilam indicated the issue is not fixed yet.
Jul 13th, 2018 1:16pm
GetHuman-unilam indicated the issue is not fixed yet.
Jul 13th, 2018 3:12pm