On June **th, I reserved a car for **:**am. When I showed up, the car wasn't there. I t...

GetHuman7530232's problema de servicio al cliente con Zipcar de junio 2022

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The issue in GetHuman7530232's own words
On June **th, I reserved a car for **:**am. When I showed up, the car wasn't there. I tried calling you but couldn't get through for * hour. I never received a notification for a replacement car and my trip was cancelled *.* hours after my reservation started. I rely on Zipcar to take me to a nursing home where I go to take care of my elderly mother. This is the second time this has happened. The first time was on May **nd. I am very disappointed with Zipcar's poor customer service and feel that I am entitled to a couple of free trips. I spend between $**-***per week on Zipcar reservations and feel that lately I have been ripped off. **Robert Bafaro

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Zipcar

Problema de servicio al cliente
Reported by GetHuman7530232
jun. 15º, 2022 - hace 4 meses
Not resolved
Visto por 13 clientes hasta ahora
Problema similar a 44 otros
0 clientes que siguen esto

Timeline

GetHuman7530232 comenzó a trabajar en este problema
jun. 15º 2:07pm