I ordered a pair of Apple EarBuds but eBay cancelled the purchase saying it was a fraud...

GetHuman-johnmcf's customer service issue with eBay from January 2019

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The issue in GetHuman-johnmcf's own words
I ordered a pair of Apple EarBuds but eBay cancelled the purchase saying it was a fraudulent listing. eBay suggested filing a claim with PayPal to get my money refunded, which I did. PayPal refused to refund my money. **When I attempt to file a claim with eBay they say that I already filed a claim with PayPal. The seller still has my money and I will not be receiving the item. PayPal will not help me.
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eBay

Customer service issue
Reported by GetHuman-johnmcf
Jan 24th, 2019 - 6 mons ago
I have an issue with eBay too
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Seen by 6 customers so far
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GetHuman-johnmcf started working on this issue
Jan 24th 5:16pm