eBay Customer FAQ

If your eBay account has been restricted or suspended, it is often due to violations of eBay's policies or seller standards. Common reasons include non-payment of fees, selling prohibited items, or receiving negative feedback. You can usually resolve restrictions by addressing the issues that led to the action, such as providing additional information or updating your account details. Once the problems are fixed, you can appeal the restriction or suspension if applicable. It’s essential to review and understand eBay's policies to prevent future issues.

Yes, eBay does offer interest-free payment options through various buy now, pay later services, which allow you to split your purchase into flexible payments without incurring interest charges. Availability may vary based on the item and seller. Check the payment options at checkout for specific details.

Wir empfehlen, den Status Ihrer Bestellung in Ihrem eBay-Konto zu überprüfen. Gehen Sie zu "Meine eBay", dann zu "Bestellungen" und suchen Sie nach Ihrer Bestellung vom 13. März. Überprüfen Sie die Versandinformationen und die geschätzte Lieferzeit. Falls der Artikel nicht angekommen ist, können Sie einen Fall für einen Artikel, den Sie nicht erhalten haben, öffnen. Dabei gibt es die Option, den Verkäufer zu kontaktieren. Wenn Sie weiterhin Probleme haben, gibt es einen Link zu den aktuellsten Kontaktinformationen auf dieser Seite.

To find out when your eBay gift card was last used, you can check your account’s Purchase History or eBay’s gift card transaction history in your account settings. This information will show you details about your gift card usage, including the date and amount spent.

To cancel your recent order on eBay, go to the "My eBay" section and click on "Purchase History." Locate the order you want to cancel, and if the option is available, select "Cancel Order." Follow the prompts to complete the cancellation. Keep in mind that if the seller has already shipped the item, you may not be able to cancel and will need to return the item instead.