Go2Bank Customer Service
Phone Number & Getting a Rep
Q:
How do I talk to a human at this Go2Bank number?
A:Direct to human
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Go2Bank Customer Service?
A:The average hold time is 1 minute and 24 seconds. The longest hold times are on Sunday, and the shortest are on Thursday.
This is the #1 most popular Go2Bank phone number out of 1. Click above to go back to the main customer service number and other contact information, including Go2Bank email addresses, twitter handles, and live chat options.
What are the hours and when should I call?
Go2Bank operates the call center for this 855-459-1334 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 991 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Go2Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Go2Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Go2Bank is Sunday. The most busy day to call Go2Bank is Tuesday. Again, this is based on a sample of 991 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Tue
- Busiest
- Wed
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Sunday, which is 544% longer than the minimum. As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
- Sun
- Longest
- Mon
- Tue
- Wed
- Thu
- Shortest
- Fri
- Sat
The best time to call
In summation, the best day to call Go2Bank is Thursday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Go2Bank staffs up on Thursday to handle the higher call volume, and that makes it the best time to call.
Why call this Go2Bank number?
Below is a sample of recent calls to Go2Bank, and their purpose. Are any of these similar to the reason you are trying to call?
Credit report settlement inquiry: I need to speak to somebody about settling my account to get it removed off of my credit report.Taken from a call on Thursday, April 10, 2025 9:07 PM
Locked out of account: Card's been locked.Taken from a call on Sunday, April 6, 2025 6:55 PM
Account access issues: I'm still trying to figure out why I can't get in my banking account.Taken from a call on Wednesday, March 5, 2025 12:42 AM
Account activation issue: I'm having an issue with my account activation.Taken from a call on Thursday, February 20, 2025 4:48 PM
Connection issue assistance: I'm having difficulty with a clear phone connection when trying to reach customer service.Taken from a call on Saturday, February 15, 2025 7:24 PM
Unable to use funds: For some reason, you guys are not letting me put gas in my tank.Taken from a call on Friday, February 7, 2025 9:26 PM
Cannot access account: I can't get into my account, but I can't remember my username and my password.Taken from a call on Monday, January 27, 2025 9:02 PM
Account closed issue: It always says the account closed.Taken from a call on Monday, January 27, 2025 3:47 PM
Card not received: I never received my card, so it must be stolen or lost.Taken from a call on Friday, January 17, 2025 4:01 PM