Air India Customer FAQ

Pour changer de siège sur votre vol avec Air India, vous devez accéder à la gestion de vos réservations sur le site ou l'application d'Air India. Suivez les instructions pour modifier votre choix de siège. Veuillez noter que des frais peuvent s'appliquer selon votre type de billet.

If you are flying on a single ticket with Air India from Delhi to Bangalore, your luggage will typically be checked through to your final destination, and you do not need to retrieve it in Delhi. However, if you are on separate tickets, you may need to collect your luggage and check it in again for the Bangalore flight. It's always best to confirm with the airline at check-in.

Yes, an OCI (Overseas Citizen of India) can pay for a flight from London Heathrow (LHR) to Delhi (DEL) on the Air India website using an ICICI debit card. The flight fare will be in British Pound Sterling if booked from London, but it will be converted to INR at the time of payment. Please be sure that your ICICI debit card is enabled for international transactions.

We're sorry to hear about your issue. For flight confirmations, it may take a few hours for the airlines to process your booking and send you an email confirmation. Please ensure to check your spam or junk email folders too. If you still have not received the confirmation even after 24 hours, it's best to reach out directly to Air India's booking department or customer service. They should be able to rectify this issue for you. Please keep the card payment details or the reference number you'd have got while booking, handy. This will help them track your booking faster.