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BB&T Bank Customer FAQ

Top Answers & How-to Guides

What is BB&T Bank's Phone Number?

The question we are asked most often is about how to talk to BB&T Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I open multiple accounts with BB&T Bank?

An individual can indeed open multiple accounts with BB&T Bank, including checking, savings, and certificates of deposit. This...

Can I access my BB&T Bank account while traveling internationally?

Customers can access their BB&T Bank accounts while traveling internationally through online and mobile banking. It is wise to...
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Recent BB&T Bank Customer Questions

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Customer Service

How Do I Speak to a BB&T Bank Customer Service Rep?

BB&T Bank is an online bank that offers a wide variety of services. Contacting a customer service rep from the bank is no easy...

How Do I Change My Address with Bb&t?

BB&T bank makes it easy for their customers to change their BB&T address and other account information by providing them...

How can I dispute a transaction on my BB&T account?

To dispute a transaction on a BB&T account, gather all related documents such as receipts and details about the transaction....

Fees and Charges

What are the fees for using BB&T ATMs?

BB&T Bank, now known as Truist, usually allows its customers to use its ATMs without fees, but charges may apply when using...

Are there any account maintenance fees for BB&T checking accounts?

BB&T Bank provides various checking accounts, some of which may have maintenance fees that can be waived under certain...

What are the ATM withdrawal limits for BB&T Bank accounts?

BB&T Bank, now Truist Bank, generally allows a daily ATM withdrawal limit of about seven hundred fifty dollars for personal...

Account Management

Can I open multiple accounts with BB&T Bank?

An individual can indeed open multiple accounts with BB&T Bank, including checking, savings, and certificates of deposit. This...

Can I access my BB&T Bank account while traveling internationally?

Customers can access their BB&T Bank accounts while traveling internationally through online and mobile banking. It is wise to...

How do I set up direct deposit with BB&T Bank?

To establish direct deposit with BB&T Bank, customers need to complete a direct deposit form from their employer, providing...

Loan and Credit Services

What types of loans does BB&T Bank offer?

BB&T Bank offers a range of loans including personal loans, auto loans, various mortgage options, home equity lines, small...

Are there any rewards programs for BB&T credit cardholders?

BB&T Bank provides rewards programs for credit cardholders, featuring benefits like cash back, points for travel or...

Interest Rates

How can I order checks from BB&T Bank?

BB&T Bank customers can order checks through several methods. They can log into their online banking account, call customer...

What are the interest rates for savings accounts at BB&T Bank?

Truist Bank, formerly BB&T Bank, offers various savings accounts with interest rates that depend on account type, balance, and...

Banking Products

What security measures does BB&T Bank take to protect my account?

BB&T Bank, now part of Truist Bank, implements several robust security measures to protect customer accounts. These include...

What options are available for mobile deposit using the BB&T app?

The BB&T app, now part of Truist Bank, provides a mobile deposit feature allowing users to deposit checks via smartphones or...

Does BB&T Bank offer investment services or financial planning?

Truist Bank, formerly BB&T Bank, provides a variety of investment services and financial planning options through Truist...

What types of accounts does BB&T Bank offer for personal banking?

BB&T Bank offers a range of personal banking accounts, including checking, savings, money market accounts, certificates of...
We look to the BB&T Bank issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
BB&T Bank issues reported to GetHuman
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