How do I talk to a human at this Baltimore Gas and Electric number?
A:Direct to a human
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Thursday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Baltimore Gas and Electric Customer Service?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Monday.
This is the #3 most popular Baltimore Gas and Electric phone number out of 3. Click above to go back to the main customer service number and other contact information, including Baltimore Gas and Electric email addresses, twitter handles, and live chat options.
More Baltimore Gas and Electric Customer Phone Numbers
Main phone number · Toll-free · Mon-Fri 7am-7pm EST · Press 1, then 5, then 3 · For a gas leak or gas emergency, press 1. For a power outage or electric issue, press 2. To pay now, press 3. For everything else, press 4.
Toll-free · Mon-Fri 7am-7pm EST · Press 4 · For a gas leak or gas emergency, press 1. For a power outage or electric issue, press 2. To pay now, press 3. For everything else, press 4.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Baltimore Gas and Electric phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human
What are the hours and when should I call?
Baltimore Gas and Electric operates the call center for this 877-778-7798 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 138 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Baltimore Gas and Electric phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Baltimore Gas and Electric staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Baltimore Gas and Electric is Thursday.The most busy day to call Baltimore Gas and Electric is Monday. Again, this is based on a sample of 138 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Baltimore Gas and Electric is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Baltimore Gas and Electric staffs the call center well on Thursday.