How do I talk to a human at this Chase Credit Cards number?
A:Phone number for Sapphire Cards, but they can service all other cards. Always answered by a live person.
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Tuesday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Chase Credit Cards Sapphire Cards?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Monday.
This is the #2 most popular Chase Credit Cards phone number out of 5. Click above to go back to the main customer service number and other contact information, including Chase Credit Cards email addresses, twitter handles, and live chat options.
Toll-free · 24 hours, 7 days · Calling this Chase Credit Cards number should go right to a real human being · Enter your full 16-digit credit card account number.
24 hours, 7 days · Press 3 · Enter your full 16-digit credit card account number.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Chase Credit Cards phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Phone number for Sapphire Cards, but they can service all other cards. Always answered by a live person.
Here is how our research team describes the way the Chase Credit Cards phone system greets you: Chase Sapphire - Enter your full 16-digit credit card account number.
Below are some clips we've found from Chase Credit Cards's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"This call will be monitored and recorded, and your voice may be used for verification.
Welcome to Chase Sapphire.
Please enter your full sixteen digit credit card account number."
Excerpt from a call with Chase Credit Cards
Thursday, June 12, 2025 2:48 PM
The first phone menu
"This call will be monitored and recorded, and your voice may be used for verification.
Welcome to Chase Sapphire.
Please enter your full sixteen digit credit card account number.
If you need more time, press star.
If you are calling to report your card lost, stolen, or damaged, or to check the status of an application, press the pound key."
Excerpt from a call with Chase Credit Cards
Thursday, May 30, 2024 2:35 PM
What are the hours and when should I call?
Chase Credit Cards operates the call center for this 800-493-3319 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 135 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Chase Credit Cards phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Chase Credit Cards staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Chase Credit Cards is Tuesday.The most busy day to call Chase Credit Cards is Monday. Again, this is based on a sample of 135 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Quietest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Chase Credit Cards is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Chase Credit Cards staffs the call center well on Tuesday.
Why call this Chase Credit Cards number?
Below is a sample of recent calls to Chase Credit Cards, and their purpose. Are any of these similar to the reason you are trying to call?
Credit card inquiry: I'd like to know if there's anything due on the credit card and what the limit is.
Taken from a call on Thursday, February 27, 2025 7:07 PM
Payment inquiry: How much I gotta pay?
Taken from a call on Monday, October 21, 2024 8:50 AM