How do I talk to a human at this Colorado Department of Labor number?
A:Follow prompts for the proper department
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Colorado Department of Labor Customer Service?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Monday.
This is the #1 most popular Colorado Department of Labor phone number out of 2. Click above to go back to the main customer service number and other contact information, including Colorado Department of Labor email addresses, twitter handles, and live chat options.
More Colorado Department of Labor Customer Phone Numbers
24 hours, 7 days · Follow prompts for the proper department ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Colorado Department of Labor phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Follow prompts for the proper department
Below are some clips we've found from Colorado Department of Labor's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to Colorado unemployment insurance benefits customer service.
For English, please press one.
I cannot hear you. Welcome to Colorado This call may be recorded for quality and training purposes.
Notice of redetermination emails. You may have received a notice of redetermination from the unemployment insurance division.
This notice was sent to alert you that we have confirmed there was a fraudulent claim filed in your name or using your personal information.
If you already know you were a victim of fraud, please disregard this notice.
There is no further action for you to take at this time.
Many frequently asked questions are answered on our web site at colorado u I dot g o v.
You can also visit visit our website to file a new claim, reopen a claim, report identity theft or fraud, review helpful how to videos, and much more.
New unemployment claim"
Excerpt from a call with Colorado Department of Labor
Wednesday, January 3, 2024 3:38 PM
They may ask your reason for calling (instead of a menu)
"Hello.
Welcome to the Colorado unemployment claimant services line.
How can I help you?"
Excerpt from a call with Colorado Department of Labor
Tuesday, April 23, 2024 2:11 PM
What are the hours and when should I call?
Colorado Department of Labor operates the call center for this 800-388-5515 phone number 24 hours, 7 days. The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 146 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Colorado Department of Labor phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Colorado Department of Labor staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Colorado Department of Labor is Saturday.The most busy day to call Colorado Department of Labor is Monday. Again, this is based on a sample of 146 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Colorado Department of Labor is Friday.
Why call this Colorado Department of Labor number?
Below is a sample of recent calls to Colorado Department of Labor, and their purpose. Are any of these similar to the reason you are trying to call?
Direct deposit issue: My last direct deposit did not go to the right account.
Taken from a call on Saturday, April 12, 2025 8:15 AM
Seeking customer service assistance: I need to talk to a customer service agent.
Taken from a call on Thursday, May 23, 2024 7:41 PM