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Delta Airlines Customer Service

Phone Number & Getting a Rep

Delta Airlines Customer Service number

800-221-1212
Toll-free·Calls Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this Delta Airlines number?

A:Keep pressing 0 OR tell the voice prompt "Give me options" and then press 0
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Saturday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Delta Airlines Customer Service?

A:The average hold time is 4 minutes and 28 seconds. The longest hold times are on Friday, and the shortest are on Tuesday.

All Delta Airlines customer service contact information

This is the #1 most popular Delta Airlines phone number out of 11. Click above to go back to the main customer service number and other contact information, including Delta Airlines email addresses, twitter handles, and live chat options.

More Delta Airlines Customer Phone Numbers

Reservations

800-241-4141
Toll-free · 24 hours, 7 days · Keep pressing 0 OR tell the voice prompt "Give me options" and then press 0 · To get you to the right place, what can I help you with today?

SkyMiles

800-323-2323
Toll-free · 24 hours, 7 days · For SkyMiles account support · If you are not traveling within the next 72 hours, contact us via online, via the Delta app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?

Medallion Status

800-325-3999
Toll-free · 24 hours, 7 days · If you hold Medallion Status, enter your Medallion Number at the prompt. The higher your status, the faster they pick up. Pressing 0 when you have status will get you to the end of the queue. · If you are not traveling within the next 72 hours, contact us via online, via the Delta app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?

Lost Baggage

800-325-8224
Toll-free · Mon-Sun 6am-12am EST · Lost Baggage claim number: Press 0 at prompts, use call back option, wait for call · If you are not traveling within the next 72 hours, contact us via online, via the Delta app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?

Refund Status

800-847-0578
Toll-free · Mon-Fri 8am-7pm EST · Keep pressing 0 · If you are not traveling within the next 72 hours, contact us via online, via the Delta app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?

Corporate Customer Care

800-455-2720
Toll-free · 24 hours, 7 days · Keep pressing 0 OR tell the voice prompt "Give me options" and then press 0 · We are not available by phone at this time. To provide feedback, a complaint, or refunds for a trip you have already taken, contact us at delta.com/help.

Cargo Department

800-352-2746
Toll-free · 24 hours, 7 days · For help with Delta Cargo questions · Cargo Sales & Customer Service - For existing bookings, press 1. For new bookings, press 2.

Elite Member Customer Service

800-325-1551
Toll-free · 24 hours, 7 days · Follow prompts. · Say or enter your Sky Highs Member number. If you don't have it, say "I don't have it." If you are not a member, say "Not a member."

Customer Service

888-750-3284
Toll-free · 24 hours, 7 days · Press 1 or 2 depending on need for Delta.com help · If you are not traveling within the next 72 hours, contact us via online, via the Delta app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?

Baggage Center

800-352-2737
Toll-free · Mon-Sun 6am-12:30 am EST · Direct to a human · For existing bookings, press 1. For new bookings, press 2.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Delta Airlines phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Keep pressing 0 OR tell the voice prompt "Give me options" and then press 0
Here is how our research team describes the way the Delta Airlines phone system greets you:  If you are not traveling within the next 72 hours, contact us via online, via the Delta app, or at a later date. Otherwise, to get you to the right place, what can I help you with today?
Below are some clips we've found from Delta Airlines's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Hi. Thank you for calling Delta Airlines. We are experiencing high call volume at this time. And as a result, you may long waits. If you are not traveling in the next seventy two hours, please manage your trip via delta dot com or the Fly Delta app or contact us at a later date. To get you to the right"
Excerpt from a call with Delta Airlines
Tuesday, January 30, 2024 1:35 AM

They may ask you to enter information with the dial pad

"Hi. Thank you for calling Delta Air Lines. We are currently experiencing high call volume, and as a result, you may experience long waits.
We encourage you to visit delta dot com or the fly delta app for all your booking and servicing needs. Thank you. Please enter your SkyMiles number."
Excerpt from a call with Delta Airlines
Thursday, February 20, 2025 6:57 PM

They may ask you to say or enter information

"Hi. Thank you for calling Delta Air Lines. To get you to the right place To get you to the right place, please choose from the following options. Press one to plan a trip. Press two to change your reservation. Press three for refunds. Press four for baggage, or press five for other.
Which would you like to do? You can say check the balance of my ecredit, check the status of my refund, or request a new refund."
Excerpt from a call with Delta Airlines
Tuesday, May 21, 2024 3:00 PM

The first phone menu

"Hi. Thank you for calling Delta Air Lines. To get you to the right place, what can I help you with today? Sorry. I didn't get what you said. You can say things like plan a trip, change my reservation, or up flight. Sorry. I'm having trouble understanding you. To get you to the right place, please choose from the following options.
Press one to plan a trip. Press two to change your reservation. Press three for refund. Press four for baggage, or press five for other."
Excerpt from a call with Delta Airlines
Wednesday, June 5, 2024 2:14 PM

What are the hours and when should I call?

Delta Airlines operates the call center for this 800-221-1212 phone number 24 hours, 7 days.  The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 6,752 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Delta Airlines phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Delta Airlines staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Delta Airlines is Saturday. The most busy day to call Delta Airlines is Monday.  Again, this is based on a sample of 6,752 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday, which is 206% longer than the minimum. As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
Sun
Mon
Tue
Shortest
Wed
Thu
Fri
Longest
Sat

The best time to call

In summation, the best day to call Delta Airlines is Tuesday.  It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Delta Airlines staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.

Why call this Delta Airlines number?

Below is a sample of recent calls to Delta Airlines, and their purpose. Are any of these similar to the reason you are trying to call?
Lost baggage assistance: I'm calling about a lost baggage issue.
Taken from a call on Sunday, May 18, 2025 3:11 AM
Change flight time: Can I change my flight time?
Taken from a call on Saturday, May 17, 2025 6:59 PM
Confirm flight details: I need to confirm the flight details.
Taken from a call on Saturday, May 17, 2025 3:17 AM

Calling this Delta Airlines Customer Number

2025-05-19T00:00:00.000Z

I have been trying to book a flight to LA and it seems like the Delta website changes daily attempting to find the best price. I'm getting frustrated trying to figure out the gates since I need accommodation for someone I'm traveling with, so I decided just to call them to book my flight. 

I know that airlines are busy and that customer service isn't always their best service, so I wasn't sure how it was going to go when I decided to call Delta but I had to give it a shot. When I called a voice assistant answered and said, "Hi, thank you for calling Delta Airlines. To get you to the right place, what can I help you with today?"

I answered "Book a flight to LA." Then the voice assistant asked me what payment method I was using to pay for the trip and I answered that I would pay with a credit card. Then it asked me, "I can help you to complete your booking online while you are waiting to talk to a specialist. Can I send you a link to get started?" 

I didn't want to go online since that was my original problem, and the automated assistant answered, "Your current wait time to talk to a specialist is 51 minutes. So I can pass this on to your specialist, where are you flying from then?" 

After I said LA, it still didn't send me to a customer representative and tried again to persuade me to use digital means to book by saying, "For faster service, you can message with us and decrease your wait to 9 minutes. Press 1 for Android and 2 for Apple iOs."

It was clear at this point that Delta really didn't want to offer live service, but when I declined again it did offer me a callback service. It was almost an hour later, but the representative did call me back and I was able to complete my purchase. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
Back to Delta Airlines's main customer service phone number

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