How do I talk to a human at this EBT Benefit Services number?
A:Press 1, enter 16 digit card number, press 0. For Tennessee residents.
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to EBT Benefit Services Customer Service?
A:The average hold time is 16 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.
This is the #1 most popular EBT Benefit Services phone number out of 55. Click above to go back to the main customer service number and other contact information, including EBT Benefit Services email addresses, twitter handles, and live chat options.
Toll-free · 24 hours, 7 days · Calling this EBT Benefit Services number should go right to a real human being ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this EBT Benefit Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, enter 16 digit card number, press 0. For Tennessee residents.
Below are some clips we've found from EBT Benefit Services's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Well,
To Tennessee EBT customer service. For English, press one.
Enter your sixteen digit card number. You can press star at any time to start if you know your card number, please enter it now."
Excerpt from a call with EBT Benefit Services
Tuesday, April 1, 2025 7:24 PM
The first phone menu
"Thank you for calling Tennessee EBT customer service. Please listen carefully carefully as our menu options have changed.
As our menu options have changed. To activate your card, or retrieve account balance and other information, press one.
If you are calling for information related to summer EDT, press two."
Excerpt from a call with EBT Benefit Services
Saturday, September 7, 2024 11:37 AM
What are the hours and when should I call?
EBT Benefit Services operates the call center for this 888-997-9444 phone number 24 hours, 7 days. The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 3,620 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this EBT Benefit Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like EBT Benefit Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call EBT Benefit Services is Sunday.The most busy day to call EBT Benefit Services is Monday. Again, this is based on a sample of 3,620 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call EBT Benefit Services is Friday.
Why call this EBT Benefit Services number?
Below is a sample of recent calls to EBT Benefit Services, and their purpose. Are any of these similar to the reason you are trying to call?
Apply for benefits: I'm calling to apply for ABC benefits.
Taken from a call on Monday, December 2, 2024 8:19 AM
Request for card replacement: I needed a replacement.
Taken from a call on Saturday, November 9, 2024 5:44 PM
Renew Colorado SNAP benefits: I'm looking to renew my Colorado SNAP benefits.
Taken from a call on Thursday, August 15, 2024 8:47 PM
Need help with renewal: I just need help because I don't have any clue and my case is still open, I guess, but I just need to do my renewal.
Taken from a call on Thursday, August 15, 2024 4:27 PM
SNAP benefits issue: I'm calling because my food stamps were canceled without notice.
Taken from a call on Friday, August 2, 2024 8:54 PM
Withdraw cash aid issue: I just have a problem with withdrawing my cash aid from the bank.
Taken from a call on Thursday, August 1, 2024 12:25 PM
Adding EBD summer card: I'm having trouble adding my EBD summer card.
Taken from a call on Monday, July 29, 2024 3:24 PM
Card not received: My husband ordered a replacement card two weeks ago and still hasn't received it.
Taken from a call on Friday, March 15, 2024 8:03 PM
Issues with EBT card: I just wanted to buy my kids food and stuff.
Taken from a call on Friday, March 15, 2024 2:13 AM