Recent FedEx Customer Questions
Can I get a partial refund if my package is not delivered when it was supposed to be delivered
FedEx offers a money-back guarantee on certain services for packages that are not delivered on time. However, specific terms apply, and eligibility for a partial refund may depend on the service used and the circumstances of the delay. Please review the details of your service agreement for more information on refund options.
Asked Mar 13, 2025 1:59 AM
I need to eliminate the requirement of a signature for delivery.
To eliminate the requirement of a signature for delivery, you can set your delivery preferences through your FedEx account. Look for options regarding signature requirements when you manage your shipments or deliveries. This can usually be done in your profile settings or during the checkout process.
Asked Dec 16, 2024 9:51 PM
Where is your Fed ex office in Fresno so I can pick up my pkg.
There is a link to the most up-to-date contact information right here on this page, where you can find the location of the FedEx office in Fresno to pick up your package.
Asked Dec 13, 2024 11:06 PM
How do I talk to a live agent at fed ex?
To talk to a live agent at FedEx, use the link provided on this page for the most up-to-date contact information. This will help you reach a representative directly.
Asked Nov 21, 2024 10:20 PM
The address on my package that’s being delivered is wrong. How can I correct it
To correct the address on a package being delivered, you can request a delivery change through the FedEx tracking page or the FedEx Delivery Manager tool. You may be able to modify the address if the package is still in transit and hasn't been delivered yet. Please note that there may be restrictions or fees associated with making these changes.
Asked Oct 5, 2024 3:22 PM
Help me with my FedEx customer service issue
Contact Information
How long does it take to deliver a package with FedEx?
The delivery time for a package with FedEx can vary significantly based on several factors including the service level selected, the
On the other hand, FedEx Ground services are generally more economical and can take one to five business days for delivery, depending on the distance to the destination. The "FedEx Ground Map" available on their website can provide an estimation of transit times based on ZIP codes.
If you are interested in tracking a specific package, using the FedEx Tracking tool on their website will provide real-time updates and estimated delivery times. For comprehensive information about the different services and transit time estimations, visiting the current FedEx website might be beneficial....
Tracking and Scheduling
Can I schedule a delivery time for my package?
FedEx offers various delivery options, but the ability to schedule a specific delivery time for a package depends on the service being
On the other hand, for FedEx Ground services, the delivery times are generally more flexible and not guaranteed by a specific hour, as they follow a routing process based on the destination.
Customers should also be aware that while some services allow for time-specific delivery, this may not apply to all packages or locations. To explore the options available for a specific shipment and to find out more about possible time-definite services, it can be helpful to visit the official FedEx website. There, you can see more about your delivery options and any additional scheduling services that might be available....
Shipping Options and Costs
What are the different shipping options available with FedEx?
FedEx offers a variety of shipping options to cater to different needs and requirements, ensuring that customers have flexibility in
FedEx Ground serves customers who need cost-effective delivery solutions for less time-sensitive shipments. This service typically has a transit time of one to five business days, depending on the distance between the origin and destination of the package.
For heavier shipments, FedEx Freight provides a reliable solution for businesses handling freight, with options for both less-than-truckload (LTL) and truckload services. International shipping is also a key aspect of FedEx offerings, with services such as FedEx International Priority and FedEx International Economy, designed to meet various delivery timelines for packages sent worldwide.
Each service comes with its specific features, including tracking capabilities, which allow customers to monitor their shipments easily. To explore all the options available, customers are encouraged to visit the FedEx website, where they can find detailed information and additional resources....
What is the weight and size limit for packages shipped by FedEx?
FedEx has specific weight and size limits for packages that they ship, which can vary depending on the service being used. For most
When it comes to size, the maximum dimensions for most FedEx Express services are 108 inches in length and 165 inches in length plus girth combined. Girth is calculated as the distance around the package at its widest point. Always keep in mind that dimensions and weights may vary based on specific service options and destination. FedEx also provides guidelines for oversized packages and additional charges that may apply for them.
For precise and up-to-date information, including any changes in limits, it is advisable to visit the official FedEx website. Within the website, you can easily find more detailed information regarding weight, size restrictions, and any potential service offerings that may suit your shipping needs....
Can I ship internationally with FedEx?
Yes, FedEx offers a variety of international shipping services that cater to different needs and requirements. Customers can choose
FedEx also facilitates customs clearance, which ensures that packages are processed efficiently when crossing international borders. Customers can ship various types of items, but it is important to check FedEx's list of prohibited and restricted items to avoid any compliance issues.
For specific details regarding shipping rates, delivery times, and required documentation for international shipments, it is advisable to visit the official FedEx website. There, you will also find contact information if you require further assistance....
What is the cost of shipping with FedEx?
The cost of shipping with FedEx can vary based on several factors, including the shipping service selected, the weight and dimensions
For instance, FedEx Express services generally provide faster delivery but come at a higher cost, while FedEx Ground is more economical for less time-sensitive shipments. Additionally, shipping costs can be influenced by peak seasons, special promotions, and the type of account one holds with FedEx, such as a business account that may offer discounts.
To determine precise shipping costs for a specific shipment, it is best to use the FedEx online shipping calculator available on their website. This tool allows users to input relevant details to receive an accurate quote. For further information on shipping rates, customers can visit the FedEx website to navigate to the pricing section for details tailored to their needs....
What is the FedEx delivery guarantee?
The delivery guarantee offered by FedEx varies based on the specific service selected. FedEx provides a money-back guarantee on its
For services such as FedEx Ground and FedEx Home Delivery, there may be a similar commitment to timeframes, but they typically do not offer the same level of guarantee as the Express services. Customers are encouraged to check the specific terms and conditions associated with the service they choose. For comprehensive details and the latest information regarding guarantees and service options, visiting the FedEx website can provide the most current insights and specific guidelines....