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Fingerhut Customer FAQ

Top Answers & How-to Guides

What is Fingerhut's Phone Number?

The question we are asked most often is about how to talk to Fingerhut customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Fingerhut Account?

This article describes what to do if you can no longer log in to your Fingerhut account. Instructions are given for regaining...

Is there a minimum credit score required to apply for a Fingerhut credit account?

Fingerhut does not specify a minimum credit score for their credit account applications. They consider various factors like...
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Payments and Billing

How Do I Pay My Fingerhut Bill?

This article summarizes the four ways to pay your Fingerhut bill: online, via phone, snail mail and through bank bill pay. The...
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What payment methods does Fingerhut accept?

Fingerhut provides various payment methods, including the Fingerhut Credit Account, major credit cards like Visa and...
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Are there any financing options available for Fingerhut purchases?

Fingerhut provides several financing options, primarily through the Fingerhut Credit Account, allowing payments over time with...
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Order Management

How Do I Check My Order Status with Fingerhut?

By using Fingerhut's website, app, or simply making a phone call to Fingerhut customer service, you can quickly check the...
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How Do I Track My Fingerhut Order?

Fingerhut is an online retailer that offers a unique credit payment feature on all products. This credit program allows for no...
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Can I cancel an order with Fingerhut?

Fingerhut allows order cancellations within a certain time frame, so it is recommended to cancel as soon as possible after...
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Can I add additional items to my Fingerhut order once it has been placed?

Once an order is submitted at Fingerhut, it generally cannot be altered to add more items due to quick processing. For...
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Account and Credit

How Do I Recover My Fingerhut Account?

This article describes what to do if you can no longer log in to your Fingerhut account. Instructions are given for regaining...
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Is there a minimum credit score required to apply for a Fingerhut credit account?

Fingerhut does not specify a minimum credit score for their credit account applications. They consider various factors like...
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How long does it take to receive a Fingerhut credit decision?

A Fingerhut credit decision is typically delivered swiftly, often within minutes. However, if additional information is needed,...
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Shipping and Returns

Can I return an item purchased from Fingerhut?

Fingerhut allows returns on many items within about thirty days of shipment, providing items are in original condition and...
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What are Fingerhut's shipping options and charges?

Fingerhut provides several shipping options, including standard, expedited, and express shipping, with delivery times varying...
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Does Fingerhut offer price matching?

Fingerhut does not have a formal price matching policy but emphasizes providing a unique shopping experience with exclusive...
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What is Fingerhut's return policy for defective items?

Fingerhut has a return policy that allows customers to report defective items for a full refund or exchange within...
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We look to the Fingerhut issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Fingerhut issues reported to GetHuman
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