© GetHuman Inc.

Ford Motor Credit Customer FAQ

Top Answers & How-to Guides

What is Ford Motor Credit's Phone Number?

The question we are asked most often is about how to talk to Ford Motor Credit customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer my Ford Motor Credit account to another person?

Transferring a Ford Motor Credit account to someone else is usually complex and requires approval from Ford Motor Credit. The...
Ask any question you have about Ford Motor Credit customer service, get an answer now.
Contact Ford Motor Credit customer service

Recent Ford Motor Credit Customer Questions

How do I refinance my ford credit

To refinance your Ford Credit, you typically need to apply for a new loan with a lender. This involves gathering necessary documentation, such as your income, credit history, and current loan details. Once approved, the new lender will pay off your existing Ford Credit loan. It's important to compare rates and terms to find the best refinancing option for your needs. Be sure to review any fees associated with refinancing as well.
Asked Jun 27, 2025 10:38 PM

Help me with my Ford Motor Credit customer service issue

General Information

What is Ford Motor Credit?

Ford Motor Credit is the financing arm of Ford Motor Company, offering loans, leases, and tailored financing solutions for...
Read more

What is the difference between Ford Credit and Ford Motor Credit?

Ford Credit and Ford Motor Credit refer to the same financial division offering financing for Ford vehicles. While Ford Credit...
Read more

Financing Process

What are the eligibility requirements for financing with Ford Motor Credit?

Ford Motor Credit assesses several factors to determine financing eligibility, including credit history, income and employment,...
Read more

How long does it take to get approved for financing?

The time to get approved for financing through Ford Motor Credit can range from minutes to hours, depending on factors like...
Read more

Can I finance a vehicle from a private seller through Ford Motor Credit?

Ford Motor Credit usually finances vehicles bought from authorized Ford dealerships, not private sellers. Customers may...
Read more

Payment Options

Can I make payments online?

Yes, Ford Motor Credit provides a user-friendly online payment option. Customers can access their accounts on the official...
Read more

How can I change my Ford Motor Credit payment due date?

To change the payment due date for a Ford Motor Credit account, customers can usually do so via the online portal where they...
Read more

Refinancing and Transfers

Can I refinance my existing loan with Ford Motor Credit?

Refinancing an existing loan with Ford Motor Credit is possible for customers seeking to reduce payments or adjust loan terms....
Read more

Can I transfer my Ford Motor Credit account to another person?

Transferring a Ford Motor Credit account to someone else is usually complex and requires approval from Ford Motor Credit. The...
Read more

Vehicle Issues

What happens if my vehicle is totaled or stolen?

When a financed vehicle is stolen or totaled, the insurance company usually pays its actual cash value, which may not cover the...
Read more

What is the process for returning a vehicle to Ford Motor Credit?

Returning a vehicle to Ford Motor Credit involves understanding the lease terms, scheduling a pre-inspection, gathering...
Read more

What happens to my loan if I trade in my vehicle?

When trading in a vehicle with a loan from Ford Motor Credit, the trade-in value can either reduce the loan balance or create...
Read more
We look to the Ford Motor Credit issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Ford Motor Credit issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!