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Honda Customer Service

Phone Number & Getting a Rep

Honda Customer Service number

888-946-6329
Toll-free·Calls Customer Service· See main phone number & contact info
Q:

How do I talk to a human at this Honda number?

A:Direct to a human
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Honda Customer Service?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Friday.

All Honda customer service contact information

This is the #2 most popular Honda phone number out of 2. Click above to go back to the main customer service number and other contact information, including Honda email addresses, twitter handles, and live chat options.

More Honda Customer Phone Numbers

Customer Service

800-999-1009
Main phone number · Toll-free · Mon-Fri 6am-5pm PST · Press 7 · For lease accounts or consumer loans, press or say 1. If you know your case number, press or say 2. For recalls, product updates, and warranties, press or say 3. For radio or navigation support, press or say 4. For Honda Link, press or say 6.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Honda phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Direct to a human

What are the hours and when should I call?

Honda operates the call center for this 888-946-6329 phone number 24 hours, 7 days.  The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 837 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Honda phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Honda staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Honda is Wednesday. The most busy day to call Honda is Tuesday.  Again, this is based on a sample of 837 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday. 

The best time to call

In summation, the best day to call Honda is Wednesday.  This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Honda staffs the call center well on Wednesday.

Calling this Honda Customer Number

2025-02-26T00:00:00.000Z

Honda is a major international manufacturer of motor vehicles, including cars and motorcycles. As one of the top vehicle manufacturers in the world, it isn't surprising that Honda receives a lot of requests for phone-based customer service each and every day.

Why Do People Call Honda Customer Support?

People call Honda customer support for a range of reasons, including:

  • Questions about Honda vehicles and services
  • Requests for assistance with warrantees or proper operation of vehicles
  • Questions about financing decisions
  • Help with billing inquiries
  • Reporting unethical or problematic behavior by Honda dealerships

Best Practices for Calling Honda Customer Service

There are several things that you can do to help ensure that your call to Honda customer service is handled quickly and professionally:

  • Make sure you are calling the right number. There are different numbers for Honda general customer service, Honda financing and Acura customer service and financing.
  • Before calling, ensure that you have all relevant documentation in front of you. This might include purchase contracts, owner's manuals that include your vehicle's model number, correspondence between you and Honda or your dealership regarding your issue or billing statements.
  • Have pen and paper available so that you can take notes during your call.

How do Consumers Feel About Calling Honda Customer Service?

In general, it appears as though consumers are happy with the level of service that they've received from Honda's phone-based customer service. There is little in the way of serious complaints reported online or in conventional media.

What Kind of Issues can Honda Customer Service Representative Resolve?

Honda customer service agents can provide assistance on a range of concerns, including providing information about Honda's financing programs, vehicle options and warranty protections.

What Can't Be Resolved With a Call to Honda Customer Service?

Honda customer service can help to resolve many issues over the phone, but there will be some issues that agents may not be able to provide much assistance with. These may include issues between you and a third-party financing company, specific problems between you and a Honda dealership or third-party mechanic or body shop, and cars that are no longer covered under a Honda or Acura warranty.

If you have been denied financing by Honda or Acura, a customer service representative may have limited ability to tell you why you were denied. You may have to wait for written communication that explains why the company has denied your request. In some cases, you might have to file challenges with credit bureaus to address inconsistencies that may have led to the denial.

What Should You Do If You Have an Unsuccessful Call with Honda?

If you get off the phone with Honda and feel as though your questions were not answered or your concerns were not resolved, don't give up. You still have options.

  • First, review the notes that you took during your call. It may be that there was an area of miscommunication that led to your concerns being misunderstood.
  • Next, call Honda customer service back and explain that this is your second call about the same issue. Note the problems with the first call and ask the agent to provide you with help. The person you are speaking to right now may have more training or experience than the other representative and might be in a better position to assist you.
  • If you are still unable to resolve your issues with Honda, try a different way of getting in touch. You can submit your concern via email, postal mail, or live chat. You can also try reaching out via Honda's social media accounts. These options offer the benefit of providing you with a written transcript of your communications with Honda or Acura, which can be helpful if you have to escalate your case.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
Back to Honda's main customer service phone number
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