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JPMorgan Chase Customer Service

Phone Number & Getting a Rep

JPMorgan Chase Customer Service number

212-270-6000
Q:

How do I talk to a human at this JPMorgan Chase number?

A:Direct to a human
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to JPMorgan Chase Customer Service?

A:The average hold time is 3 minutes. The longest hold times are on Friday, and the shortest are on Thursday.

All JPMorgan Chase customer service contact information

This is the #2 most popular JPMorgan Chase phone number out of 3. Click above to go back to the main customer service number and other contact information, including JPMorgan Chase email addresses, twitter handles, and live chat options.

More JPMorgan Chase Customer Phone Numbers

Customer Service

800-392-5749
Main phone number · Toll-free · 24 hours, 7 days · Press 1 at the first menu. Next, press 0#, then press 0. · You may enter your party's extension at any time. Experiencing an alarm: press 1, Dial by name directory: press 2, Customer service main menu: press 3, All other calls: press 4.

Customer Service

800-935-9935
Toll-free · 24 hours, 7 days · Direct to a human ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this JPMorgan Chase phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Direct to a human

What are the hours and when should I call?

JPMorgan Chase operates the call center for this 212-270-6000 phone number 24 hours, 7 days.  The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 1,398 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this JPMorgan Chase phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like JPMorgan Chase staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call JPMorgan Chase is Tuesday. The most busy day to call JPMorgan Chase is Thursday.  Again, this is based on a sample of 1,398 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday. 

The best time to call

In summation, the best day to call JPMorgan Chase is Tuesday.  This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that JPMorgan Chase staffs the call center well on Tuesday.
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