© GetHuman Inc.

Jio Customer FAQ

Top Answers & How-to Guides

How do I Contact Jio Customer Service?

The question we are asked most often is about how to talk to Jio customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer my Jio data to another account?

To transfer your Jio data balance to another account, ensure your data is active and check your balance through the MyJio app....

Is there a Jio app for managing my account?

Jio provides the My Jio app, which allows customers to conveniently manage their accounts, check data usage, recharge plans,...
Ask any question you have about Jio customer service, get an answer now.

Recent Jio Customer Questions

How to check my jio mobile number balance data balance

To check your Jio mobile number's data balance, you can use the MyJio app or visit the Jio website. In the MyJio app, simply log in, and your balance will be displayed on the home screen. Alternatively, you can dial 1299 from your Jio number, and you will receive an SMS with your balance information. You can also send an SMS with the text "BAL" to 199 to receive your balance details.
Asked Aug 23, 2025 4:49 PM

Mera ek sim kho gaya hai usko bnda karana hai

Agar aapka SIM kho gaya hai, toh aapko apne nearest Jio store se sampark karna hoga. Wahaan par aapko apne identity proof ke saath jana hoga, jisse aapka duplicate SIM issue kiya ja sake. Koi bhi additional information ke liye, aapke dekh rahe page par contact information ka link diya gaya hai.
Asked Aug 19, 2025 9:23 AM

जियो सिम में इंटरनेट स्पीड नहीं चल रही है

यदि आपके जियो सिम में इंटरनेट स्पीड नहीं चल रही है, तो कृपया निम्नलिखित उपाय करें: अपने फोन को रिसेट करें, एरोप्लेन मोड चालू करके फिर से बंद करें, और यह सुनिश्चित करें कि आपके मोबाइल डेटा की सेटिंग सक्रिय है। अगर समस्या बनी रहती है, तो नेटवर्क की कवरेज और सिग्नल की स्थिति की जांच करें।
Asked Aug 11, 2025 12:37 AM

Jio sim ko jio bhart mobile me activate kaise kare

Jio SIM ko Jio bhart mobile me activate karne ke liye, pehle ensure karein ki SIM card sahi tarah se inserted hai. Phir apne mobile device ko restart karein. Aksar, activation process automatic hota hai. Agar activation nahi hota hai, to device settings me jaakar network settings ko check karein. Jio network select karne par aapko signal dikhai dega. SIM activation me kuch samay lag sakta hai, to thoda intezar karein.
Asked Aug 10, 2025 2:58 PM

Jio customer care se bat kaise karen

Jio customer care se baat karne ke liye, aapko is page par di gayi sabse recent contact information ki link dekhni hogi. Wahan par aapko Jio customer care se sampark karne ke liye saare options mil jayenge.
Asked Aug 1, 2025 12:24 PM

Help me with my Jio customer service issue

Billing and Payment

How do I get an extension on my Jio payment?

Jio offers prepaid plans for unlimited calls, SMS, and high-speed internet. You can set up autopay for convenience. To extend...

How do I set up a payment arrangement with Jio?

We did the research for you so you don't have to. Here's everything you need to know about paying Jio as well as how to get an...

How Do I Get Jio to Refund a Charge?

Regardless of how brilliant the company and its products are, problems do occasionally arise that lead to a customer requesting...

Can I view my Jio bill online?

Yes, customers can view their Jio bills online through the official website or Jio mobile app. By logging in with their...

Account Management

Can I transfer my Jio data to another account?

To transfer your Jio data balance to another account, ensure your data is active and check your balance through the MyJio app....

Is there a Jio app for managing my account?

Jio provides the My Jio app, which allows customers to conveniently manage their accounts, check data usage, recharge plans,...

What is the process to deactivate my Jio SIM card?

To deactivate a Jio SIM card, one must visit a nearby Jio store with valid identification and the original documentation. After...

Technical Support

What do I do if I lost my Jio phone?

There's nothing worse than being without your phone. Whether you lost your Jio phone or if you realized it's broken, here's...

How do I get technical support from Jio?

Need technical support from Jio but don't know where to start? Well look no further! Just use this guide to make sure you get...

Can I upgrade my Jio device?

Customers can upgrade their Jio devices by visiting the official Jio website or a nearby store when new models are released....

Can I use my Jio SIM card in a different device?

A Jio SIM can be used in another device as long as it is compatible with the Jio network. Users can access features like calls...

Plans and Services

What are the different Jio plans available?

Reliance Jio offers a wide array of plans for both prepaid and postpaid users, featuring various data limits, validity periods,...

How do I change my Jio plan?

To modify a Jio plan, customers can use the My Jio app or the Jio website, both allowing users to view and select new plans...

Are there any charges for changing my Jio plan?

Switching Jio plans usually does not incur charges for prepaid options, offering flexibility. However, transitions may affect...
We look to the Jio issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Jio issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!