Macy's Credit Card Customer Service

Contact Macy's Credit Card & solve common issues

Use Macy's Credit Card's Phone Number

Macy's Credit Card's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Macy's Credit Card. Below you will also find the phone and non-phone-based contact information we've gathered.

Macy's Credit Card: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Macy's Credit Card.
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Contacting Macy's Credit Card customer support

Below you can compare and contrast the 7 ways to contact Macy's Credit Card by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's Credit Card customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's Credit Card across the following channels: Phone, Chat, Web, Email.

Phone number / contactWaitVotes
888-257-6757
Customer Service
10 mins206
888-431-6229
Billing
2 mins242
877-204-7996
Amex Card Customer Service
10 mins351
Live Chat at customerservice-macys.com
Customer Service
60 mins261
Online Help at macys.com
Customer Service
< 10 hrs80
creditservices@macys.com
Customer Service
< 2 hrs251
513-573-7912
International Customer Service
12 mins351

Recent reasons customers contacted Macy's Credit Card:

I was approved for the Macy's American Express on December **rd and still have not rece...
I wrote it already your * digit code did not work
I was approved for macys American Express Card on December * **** . I have not received...
I have not receive my new card I was approved on *December * **** . These are the last...
Canadian applying for Macy's credit
I am a Canadian resident and want to apply for Macy's card
I need to know how money I owe for the items purchased?
I can't reach you at **********. I want to make a payment
I don’t recall getting a bill for the month of November **** - would like to pay balance
What to apply for macys credit card

Help me with my issue

Does GetHuman work with Macy's Credit Card?

GetHuman does not work with Macy's Credit Card's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Macy's Credit Card at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Macy's Credit Card's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Macy's Credit Card at a Glance

Macy's Credit Card has 1 chat option
Macy's Credit Card has 1 customer email
Macy's Credit Card has 1 help forum
Macy's Credit Card has no twitter handle
Macy's Credit Card has no facebook page
Contact information overview

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