A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Motorola Customer Service?
A:The average hold time is 1 minute and 53 seconds.The longest hold times are on Friday, and the shortest are on Monday.
This is the #1 most popular Motorola phone number out of 2. Click above to go back to the main customer service number and other contact information, including Motorola email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Motorola phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 then 1 then 1
Here is how our research team describes the way the Motorola phone system greets you: Wait on the line for the next available agent.
Below are some clips we've found from Motorola's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Motorola. For English, press one.
Thank you for waiting. One of our agents will be with you shortly."
Excerpt from a call with Motorola
Friday, March 1, 2024 2:49 PM
They may need the phone number on your account
"Thanks for calling Motorola.
Press one for yes or two for no.
Enter the ten digit mobile phone number you are calling about."
Excerpt from a call with Motorola
Thursday, January 16, 2025 8:27 PM
They may ask you to enter information with the dial pad
"If you have called before, enter the phone number you provided."
Excerpt from a call with Motorola
Thursday, January 16, 2025 8:27 PM
What are the hours and when should I call?
Motorola operates the call center for this 800-734-5870 phone number 24 hours. 7 days. The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 1,983 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Motorola phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Motorola staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Motorola is Sunday.The most busy day to call Motorola is Monday. Again, this is based on a sample of 1,983 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday, which is 248% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
Sun
Mon
Shortest
Tue
Wed
Thu
Fri
Longest
Sat
The best time to call
In summation, the best day to call Motorola is Monday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Motorola staffs up on Monday to handle the higher call volume, and that makes it the best time to call.
Why call this Motorola number?
Below is a sample of recent calls to Motorola, and their purpose. Are any of these similar to the reason you are trying to call?
Repair assistance needed: I'm calling for help with a repair for my Motorola Edge 50 Fusion.
Taken from a call on Monday, March 31, 2025 3:49 PM
Requesting refund status: I never received my money yet.
Taken from a call on Thursday, March 13, 2025 5:01 PM
Refund issue: I supposed to get my money back.
Taken from a call on Thursday, March 13, 2025 4:57 PM
Microphone and speaker issue: My phone mic is not working properly.
Taken from a call on Tuesday, March 11, 2025 5:07 PM
Subtitles issue on device: I'm facing some issues with my mobile, that there is a kind of like, AI model which is showing me subtitles of every everything.
Taken from a call on Monday, February 17, 2025 3:50 PM
Lost mobile phone: I have lost my mobile phone.
Taken from a call on Wednesday, February 5, 2025 4:42 PM
Security update issue: I'm having an issue with a security update.
Taken from a call on Wednesday, January 22, 2025 5:28 PM
Phone technical support issue: They called technical support, and they couldn't do anything with it.
Taken from a call on Thursday, January 16, 2025 8:27 PM