The question we are asked most often is about how to talk to Myntra customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Myntra customer service, get an answer now.
Will our placed order get cancelled if we delete myntra account?
Yes, if you delete your Myntra account, any pending orders may be cancelled. It's advisable to complete your orders before deciding to delete your account.
Asked Oct 2, 2025 10:52 AM
My payment deducted but order not placed
If your payment has been deducted but your order was not placed, it could be due to a technical issue. In most cases, the amount will be refunded to your original payment method within a few days. Please check your bank statement or payment app for any updates regarding the transaction. If you encounter further issues, refer to the link on this page for the most up-to-date contact information to seek assistance.
Asked Sep 15, 2025 3:31 AM
Maine myntra par 1 week pahle 1gift card add kiya tha par vo abhi tak uska transaction log in progress dikha rha hai
Agar aapka gift card ka transaction log "in progress" dikh raha hai toh thoda intezar karein. Kabhi-kabhi transactions complete hone mein samay lag sakta hai. Agar kuch dhin ho jaane ke baad bhi yeh same status hai, toh aapko transaction ki jankari ke liye Myntra ki customer support se sampark karna chahiye. Link to the most up-to-date contact information is available right here on this page you are viewing.
Asked Feb 24, 2025 8:28 AM
I received used product and when apply for exchange the delivery agent rejected it saying it is used and make that product on hold now when I trying to contact myntra customer care there is no response
We're sorry to hear about your experience. If the delivery agent has marked your product as used and it's on hold, you may need to check the status of your request in your Myntra account. There is a link to the most up-to-date contact information right here on this page you're viewing for further assistance with your customer care inquiry.
Asked Feb 18, 2025 6:51 AM
My order is picked up even though it says return pick up has failed
If your order shows that the return pick-up has failed but you see that it has been picked up, there may be a system update delay. Keep an eye on your order status for any changes. If the issue persists, we recommend checking the latest updates on your return process as these can often resolve inconsistencies.
We look to the Myntra issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.