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Sprint Nextel Customer FAQ

Top Answers & How-to Guides

What is Sprint Nextel's Phone Number?

The question we are asked most often is about how to talk to Sprint Nextel customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Sprint Nextel's return policy?

Sprint Nextel offers a return policy allowing devices to be returned usually within fourteen days of purchase, provided they...

Are there any early termination fees?

Sprint Nextel employs early termination fees (ETFs) to deter customers from canceling contracts prematurely. These fees vary...
Ask any question you have about Sprint Nextel customer service, get an answer now.
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Company Information

What is Sprint Nextel?

Sprint Nextel, formed by the 2005 merger of Sprint Corporation and Nextel Communications, offers wireless services in the U.S....
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What services does Sprint Nextel offer?

Sprint Nextel provides a variety of telecommunications services for individuals and businesses, including mobile voice calls,...
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Device Compatibility

What devices are compatible with Sprint Nextel?

Sprint Nextel provides a variety of compatible devices, including smartphones and tablets from well-known brands such as Apple,...
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Can I bring my own device to Sprint Nextel?

Customers can use their own devices with Sprint Nextel as long as they are compatible and unlocked. It is advisable to check...
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What options do I have for upgrading my Sprint Nextel device?

Customers looking to upgrade their Sprint Nextel device have multiple options. They can use device upgrade programs based on...
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Coverage and Pricing

What is Sprint Nextel's coverage area?

Sprint Nextel's coverage area is extensive across the United States, serving urban, suburban, and rural locations. Their...
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What is the cost of Sprint Nextel plans?

Sprint Nextel provides various plans that cater to individual, family, and prepaid options, with costs ranging generally from...
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Are there any promotions or discounts available?

Sprint Nextel frequently offers a range of promotions and discounts to enhance customer value, which may vary with seasons,...
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What are the international calling rates with Sprint Nextel?

Sprint Nextel provides various international calling options with rates dependent on factors like destination country and plan...
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Account Management

What is Sprint Nextel's return policy?

Sprint Nextel offers a return policy allowing devices to be returned usually within fourteen days of purchase, provided they...
Read more

Are there any early termination fees?

Sprint Nextel employs early termination fees (ETFs) to deter customers from canceling contracts prematurely. These fees vary...
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How can I view my Sprint Nextel bill online?

To view a Sprint Nextel bill online, visit sprint.com and log into your account. New users can create an account by entering...
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Can I switch my Sprint Nextel plan?

Yes, customers can typically change their Sprint Nextel plan, subject to their existing contract and available options. It is...
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We look to the Sprint Nextel issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Sprint Nextel issues reported to GetHuman

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Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
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