© GetHuman Inc.

Toshiba Customer FAQ

Top Answers & How-to Guides

What is Toshiba's Phone Number?

The question we are asked most often is about how to talk to Toshiba customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Toshiba customer service, get an answer now.

Recent Toshiba Customer Questions

Where is the power inlet on a toshiiba fire TV 65

On a Toshiba Fire TV 65", the power inlet is typically located on the back of the television, near the bottom left or right side when facing the rear of the unit.
Asked Jun 30, 2024 11:06 AM

where is my channel scan button

The Channel Scan button is typically found in the TV's setup menu. However, the specific steps can vary slightly depending on your Toshiba TV model. Generally, you would press the "Menu" button on your remote, navigate to the "Setup" or "Settings" option, then choose "Channel Setup" or "Antenna" then "Channel Scan" or "Auto-Tune". Follow the prompts to scan for channels. If the procedure doesn't work, check your TV's manual for specific instructions. Please note that your TV must be connected to an antenna or cable outlet to perform a channel scan.
Asked Mar 12, 2024 6:51 PM

My Toshiba Fire TV remote is not working

Troubles with the Toshiba Fire TV remote typically stem from issues with the batteries or the pairing process. First, check to ensure the batteries are installed correctly and aren’t depleted. If the issue persists, you might need to re-pair the remote with your TV. To do this, press the Home button on your remote for about 10 seconds. This should send it into pairing mode and connect it to your TV. If your remote still doesn't work after trying these steps, it might be damaged and will likely need to be replaced.
Asked Mar 3, 2024 1:30 AM

Help me with my Toshiba customer service issue

Technical Support

How do I get technical support from Toshiba?

You don't need to be a genius to buy a Toshiba product, but you may need help operating one, especially if it requires...

Where can I find drivers and software updates for my Toshiba device?

Toshiba's official website is the best place to find drivers and software updates for devices. By visiting toshiba.com and...

Are there any known issues with specific Toshiba models?

Toshiba products can encounter model-specific issues, such as hardware malfunctions or software glitches, particularly in...

Warranty and Returns

What is the warranty period for Toshiba products?

The duration of the warranty for Toshiba products varies by type and model, typically offering one year for consumer...

What is the return policy for Toshiba products?

Toshiba's return policy varies by product and retailer. Purchases from Toshiba's website typically allow returns within...

How do I register my Toshiba product for warranty coverage?

To register a Toshiba product for warranty, locate the registration card included in the packaging or visit the Toshiba website...

Performance and Optimizations

Can I upgrade the hardware components of my Toshiba computer?

Upgrading hardware components in Toshiba computers can improve performance and extend their usefulness, though possibilities...

What are the recommended system requirements for running Toshiba software?

Toshiba does not specify universal system requirements for its software, as they can differ by application. Typically, a...

How can I optimize the performance of my Toshiba laptop?

To enhance the performance of a Toshiba laptop, it is advised to keep the operating system updated, manage startup programs,...

Product Information

Where can I find user manuals and guides for Toshiba devices?

User manuals and guides for Toshiba devices can generally be found on their official website in the support section. Users can...

What payment methods are accepted for purchasing Toshiba products?

Toshiba generally accepts major credit cards like Visa, MasterCard, and American Express for purchases. Some retailers may also...

What are the differences between Toshiba's product lines?

Toshiba provides a wide array of products tailored to different consumer needs, including laptops, televisions, and home...

Promotions and Sustainability

Are there any promotions or discounts available for Toshiba products?

Toshiba regularly has promotions and discounts that vary by season, product type, and seller. Checking their official website...

What eco-friendly initiatives does Toshiba participate in?

Toshiba is committed to environmental responsibility through initiatives that include an environmental management system,...
We look to the Toshiba issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Toshiba issues reported to GetHuman

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $5 one-week trial membership and get help from a real support technician now.
Talk To An Expert
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!