A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to US Bank Flex Perks Rewards?
A:The average hold time is 3 minutes.The longest hold times are on Tuesday, and the shortest are on Wednesday.
This is the #4 most popular US Bank phone number out of 5. Click above to go back to the main customer service number and other contact information, including US Bank email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Press 0 at the first menu, then press 0 again, next say "Representative." · Enter your account, card number, or social security number.
Toll-free · 24 hours, 7 days · Press 0 twice · Do you know the extension of the representative you want to speak with? Say yes or press 1, or say no or press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this US Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to human
Here is how our research team describes the way the US Bank phone system greets you: Say or enter your credit card number.
Below are some clips we've found from US Bank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Hello, and welcome to US Bank card member service.
I'll be helping you with your FlexPerks rewards account.
Your call may be monitored or recorded for quality purposes.
To get started, please say or enter your credit card number."
Excerpt from a call with US Bank
Friday, August 16, 2024 12:57 PM
The first phone menu
"Hello, and welcome to US Bank card member service.
I'll be helping you with your FlexPerks rewards account.
Your call may be monitored or recorded for quality purposes.
To get started, please say or enter your credit card number.
If you're calling to replace a lost, stolen, or damaged card, say get a new card, or if you just don't have it with you, say I don't have it.
Sorry. I didn't get your response.
Please say or enter your credit card number. If your card is lost, stolen, or damaged, say get a new card or press one.
Or if you just don't have a number with you, say I don't have it or press nine."
Excerpt from a call with US Bank
Friday, August 16, 2024 12:57 PM
What are the hours and when should I call?
US Bank operates the call center for this 877-978-7446 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 6,460 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this US Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like US Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call US Bank is Wednesday.The most busy day to call US Bank is Thursday. Again, this is based on a sample of 6,460 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call US Bank is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this US Bank number, but it is also the day with the shortest hold times.