How do I talk to a human at this Verizon Billing number?
A:Press 0 and enter your 10-digit phone number
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Sat 8am-7pm, Sun 8am-5pm EST.The least busy day is Sunday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Verizon Billing Customer Service?
A:The average hold time is 5 minutes and 44 seconds.The longest hold times are on Tuesday, and the shortest are on Friday.
This is the #1 most popular Verizon Billing phone number out of 5. Click above to go back to the main customer service number and other contact information, including Verizon Billing email addresses, twitter handles, and live chat options.
Toll-free · 24 hours, 7 days · Don't press anything, just remain on the line until you are transferred. · Sales Department - To get started, I will need your phone number or account number.
Toll-free · 24 hours, 7 days · Press 0 for FiOS Internet Billing. · Sales Department - To get started, I will need your phone number or account number.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Verizon Billing phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 and enter your 10-digit phone number
Here is how our research team describes the way the Verizon Billing phone system greets you: Starting with the area code, please say or enter the Verizon number you are calling about.
Below are some clips we've found from Verizon Billing's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Welcome to Verizon. I'm the Verizon assistant.
Verizon and our partners may record or monitor this call for quality, systems training, and personalization.
Starting with the area code, please say or enter the Verizon Wireless number you're calling about."
Excerpt from a call with Verizon Billing
Friday, February 21, 2025 12:30 PM
They may ask you to enter information with the dial pad
"Your number must be ten digits.
Please try again.
One moment, please.
Hi. Please do not hang up.
Your call has been redirected to Verizon Financial Services where a minimum payment is required in order to continue service.
Using your keypad, please enter your account PIN followed by the pound sign."
Excerpt from a call with Verizon Billing
Tuesday, December 31, 2024 11:57 PM
They may ask you to say or enter information
"If you're not yet a customer, press pound.
Moment, please.
There's a major storm predicted in the next twenty four hours which could cause outages.
To be prepared, we recommend charging all of your devices and having extra batteries on hand.
You can use the My Verizon app to report any problems.
Please say or enter your account PIN."
Excerpt from a call with Verizon Billing
Monday, March 3, 2025 9:00 PM
What are the hours and when should I call?
Verizon Billing operates the call center for this 800-922-0204 phone number Mon-Sat 8am-7pm, Sun 8am-5pm EST. The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 823 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Verizon Billing phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Verizon Billing staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Verizon Billing is Sunday.The most busy day to call Verizon Billing is Friday. Again, this is based on a sample of 823 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday, which is 2474% longer than the minimum.As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
Sun
Mon
Tue
Longest
Wed
Thu
Fri
Shortest
Sat
The best time to call
In summation, the best day to call Verizon Billing is Friday. It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Verizon Billing staffs up on Friday to handle the higher call volume, and that makes it the best time to call.
Why call this Verizon Billing number?
Below is a sample of recent calls to Verizon Billing, and their purpose. Are any of these similar to the reason you are trying to call?
Switch payment method: I just wanted to switch it to my account.
Taken from a call on Friday, May 16, 2025 5:06 PM
Unlock phone request: I would like to get, like, the phone unlocked.
Taken from a call on Thursday, May 15, 2025 12:59 PM
Returning equipment: I'm blocked out of there.
Taken from a call on Sunday, May 11, 2025 5:39 PM
Disputed billing issue: I got a bill for an account that was never supposed to have been opened.
Taken from a call on Friday, May 9, 2025 6:48 PM
Shut off phone number: I wanna shut off a phone number.
Taken from a call on Sunday, May 4, 2025 11:00 PM
Billing error correction: But I'm still being billed for Florida taxes and local community service taxes in Florida.
Taken from a call on Friday, May 2, 2025 8:08 PM
Billing inquiry: I wanna talk to somebody about billing.
Taken from a call on Thursday, May 1, 2025 11:32 PM
New customer inquiry: New customer.
Taken from a call on Tuesday, April 29, 2025 8:57 PM