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Verizon Wireless Financial Collections

Phone Number & Getting a Rep

Verizon Wireless Financial Collections number

877-214-4572
Toll-free·Calls Collections· See main phone number & contact info
Q:

How do I talk to a human at this Verizon Wireless Financial number?

A:Press 0, then # for the One Bill Department.
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Verizon Wireless Financial Collections?

A:The average hold time is 15 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday.

All Verizon Wireless Financial customer service contact information

This is the #4 most popular Verizon Wireless Financial phone number out of 5. Click above to go back to the main customer service number and other contact information, including Verizon Wireless Financial email addresses, twitter handles, and live chat options.

More Verizon Wireless Financial Customer Phone Numbers

Customer Service

800-837-4966
Main phone number · Toll-free · 24 hours, 7 days · Calling this Verizon Wireless Financial number should go right to a real human being · Starting with your area code, please enter the number you are calling about. If you are not yet a customer, press pound.

Billing

800-281-8584
Toll-free · 24 hours, 7 days · Press #, enter zip code, press 4, 3, 1, 3, 1 · Enter your phone number or the account number associated with your service.

Member Services

866-266-1445
Toll-free · Mon-Fri 7am-9pm, Sat 8am-5pm EST · Keep pressing 0 until you are transferred. · Starting with your area code, please enter the number you are calling about. If you are not yet a customer, press pound.

New Customers

800-538-2686
Toll-free · Mon-Fri 9am-5pm EST · Press 1 ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Verizon Wireless Financial phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:  Press 0, then # for the One Bill Department.
Here is how our research team describes the way the Verizon Wireless Financial phone system greets you:  Enter the Verizon number you are calling about, starting with the area code first.
Below are some clips we've found from Verizon Wireless Financial's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may need the phone number on your account

"Welcome to Verizon. I'm the Verizon assistant. Starting with the area code, please say or enter the Verizon Wireless number you're calling about."
Excerpt from a call with Verizon Wireless Financial
Wednesday, January 22, 2025 9:43 PM

What are the hours and when should I call?

Verizon Wireless Financial operates the call center for this 877-214-4572 phone number 24 hours, 7 days.  The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 56 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Verizon Wireless Financial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Verizon Wireless Financial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Verizon Wireless Financial is Sunday. The most busy day to call Verizon Wireless Financial is Wednesday.  Again, this is based on a sample of 56 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Busiest
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday. 

The best time to call

In summation, the best day to call Verizon Wireless Financial is Tuesday.  It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Verizon Wireless Financial staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.

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