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Zazzle Customer FAQ

Top Answers & How-to Guides

What is Zazzle's Phone Number?

The question we are asked most often is about how to talk to Zazzle customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Zazzle Customer Questions

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Order Tracking

How Do I Track My Zazzle Order?

Track Zazzle Order, Track Order Progress at Zazzle
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Can I change or update my shipping address after placing an order?

Once an order is made on Zazzle, updating the shipping address is possible only if the order has not yet started processing....
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Do you offer international shipping?

Zazzle does offer international shipping for many products, subject to item availability and destination. Customers can view...
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Returns and Cancellations

How Do I Return an Item to Zazzle?

Zazzle is an American-based marketplace that provides customers and designers the ability to make custom-designed products. If...
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How Do I Cancel My Zazzle Order?

This article describes how to cancel an order placed with Zazzle, as long as the status of the order is still Pending, which is...
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What is the return policy for personalized products?

Zazzle's return policy for personalized items is strict since these products are tailored to individual preferences. Generally...
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How long do I have to return an item?

Zazzle generally allows returns within thirty days of delivery for most items, provided they remain unused and in original...
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Do I need to pay for return shipping?

Customers generally need to pay for return shipping on Zazzle products unless the return is due to a defect, in which case...
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Can I exchange an item instead of returning it?

Zazzle generally allows returns for refunds, but does not have a specific exchange policy. Customers typically must return the...
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How long does it take to process a return?

The return processing time on Zazzle can differ but generally takes several business days after the returned item is received....
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Payments and Shipping

What payment methods does Zazzle accept?

Zazzle accepts various payment options including major credit cards like Visa and MasterCard, as well as PayPal. Customers can...
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What is the Zazzle Black program?

The Zazzle Black program is a subscription service that enhances customer experiences by offering benefits like unlimited free...
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We look to the Zazzle issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Zazzle issues reported to GetHuman
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