Step 1 of 2: Voice the Issue Clearly

Describe what happened, which product & how you want it resolved. More detail means a faster and better outcome!
What happened (more detail is better)?
For better results, write at least 100 characters
How can we email you about your issue?
This email address isn't valid
GetHuman is a free service that helps customers share valuable tips and information about how to deal with customer service issues; we are not affiliated with A.O. Smith in any way.