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Bradford Exchange Customer FAQ

Top Answers & How-to Guides

What is Bradford Exchange's Phone Number?

The question we are asked most often is about how to talk to Bradford Exchange customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I update my account information on Bradford Exchange?

To update account details with Bradford Exchange, customers usually log into their online account, access settings, and modify...

Are there any membership benefits available with Bradford Exchange?

Bradford Exchange provides various membership benefits that may include exclusive access to limited items, special discounts,...
Ask any question you have about Bradford Exchange customer service, get an answer now.

Recent Bradford Exchange Customer Questions

I ordered checks over a month ago and I have not received my checks. I called the phone number and on hold forever. I sent an email and no response

There is a link to the most up-to-date contact information right here on this page that you are viewing, which may help you find a quicker way to resolve your issue with your check order.
Asked Jul 3, 2025 12:43 AM

I recently received the 1st figure in the Batman Decades of the Dark Knight series. How many figures are there in the series, total?

The Batman Decades of the Dark Knight series consists of a total of 8 figures, each representing different eras of Batman's portrayal in comics.
Asked Aug 16, 2024 11:35 PM

I bought a turquoise copper bracelet and the band is twisting a knotting up so not happy can't get threw to customer service at 866-503-9057 need to speak to someone asap

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 25, 2024 9:23 PM

Your phone numbers are not working

We're sorry to hear that you're having difficulty reaching us. We want to assure you that we are committed to providing the best customer service possible. If our phone lines are busy, we suggest trying to contact us again at a different time. Also, ensure that you're dialing the correct number. We appreciate your patience and understanding while we work to assist you.
Asked Mar 19, 2024 9:55 PM

Good evening. I placed an order in December for a jfk plaque and it was extended to Feb 15 for delivery now it isn’t arriving to March 28! This is absurd. Can’t you send it quicker.,this is ridiculous! Thank you. Allison Katz 832-524-7942

We're genuinely sorry to hear about the delay in your order. That definitely is a long time to wait. Unfortunately, as an FAQ page, we don't have the ability to access customer order information or expedite shipping. We understand your frustration and recommend reaching out to the Bradford Exchange customer service team directly for assistance with this issue. They should be able to help resolve any delivery problems or offer alternative solutions.
Asked Feb 17, 2024 2:50 AM

Help me with my Bradford Exchange customer service issue

Order Management

How Do I Cancel My Bradofrd Exchange Order?

If you would like to change, cancel or update an order that has already been placed with Bradford Exchange, you will need to...

How Do I Return an Order to the Bradford Exchange?

If you aren't happy with your product, or if you need to exchange it for a different item, here's how to return an order to...

How Can I Track My Bradford Exchange Order?

This article describes how to check on the status of your Bradford Exchange order. Detailed instructions are given for tracking...

How do I change my payment method for Bradford Exchange orders?

To change the payment method for Bradford Exchange orders, log into your account on their website and go to the account...

Refunds and Returns

How Do I Get a Refund from the Bradford Exchange?

Seeking reimbursements for goods once sold can be a daunting task due to the various return policies that companies feature....

What are the warranty policies for Bradford Exchange products?

Bradford Exchange's warranty policies are designed to guarantee product quality, covering defects in materials and...

Account Management

How do I update my account information on Bradford Exchange?

To update account details with Bradford Exchange, customers usually log into their online account, access settings, and modify...

Are there any membership benefits available with Bradford Exchange?

Bradford Exchange provides various membership benefits that may include exclusive access to limited items, special discounts,...

Shipping Information

What is the estimated delivery time for Bradford Exchange products?

Delivery times for Bradford Exchange items usually range from two to four weeks after order processing, depending on the...

How do I track my Bradford Exchange shipment?

To monitor your Bradford Exchange order, visit their website's tracking section after receiving a confirmation email with a...

Promotions and Reviews

Can I view product reviews on the Bradford Exchange website?

Yes, customers can find product reviews on the Bradford Exchange website, which features a section for feedback from buyers....

Are there any special offers or promotions available at Bradford Exchange?

Bradford Exchange often has varying special offers and promotions, including discounts on items and holiday sales. Customers...
We look to the Bradford Exchange issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Bradford Exchange issues reported to GetHuman
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