Facebook Customer FAQ

If your account has been suspended, you can appeal the decision through the Facebook Help Center. Follow the instructions provided to submit your appeal. If successful, you will regain access to your account and your pictures. Ensure you follow all the guidelines outlined in the appeal process for the best chance of recovery.

If your Facebook account is disabled, you will need to follow the instructions provided by Facebook to recover your account. Since it works on your iPhone, check to ensure that you're using the correct password and email associated with your Facebook account on your iPad. You may also try resetting your password. It's important to note that if your account has been disabled, the situation may vary across devices, and recovery processes need to be followed as per Facebook's guidelines. You can find the latest recovery information in the link provided on this page.

If your account is suspended, you'll typically need to follow the instructions provided in the notification you received regarding the suspension. This often includes submitting an appeal or verifying your identity. Check any emails or notifications from Facebook for specific steps you need to take to regain access to your account.

To verify your age for Facebook Marketplace, you need to provide your date of birth in your Facebook profile. If you're using Marketplace, Facebook may ask you to confirm your age if you are accessing age-restricted items. You might need to upload a government-issued ID as proof of age if prompted. Make sure the information on your ID matches your Facebook profile details.

To recover your Facebook account without access to your old phone number, you can try an alternative recovery method. You may use email or any recovery options provided during the login process. If prompted, follow on-screen instructions for account recovery. You may also be able to identify friends to help verify your identity. If none of these options work, consider visiting the recovery page on Facebook for further assistance through other recovery options.