Groupon Customer FAQ

If your transaction was processed but you haven't received your Groupon, please check your email's spam or junk folder. Sometimes, confirmation emails can end up there. You can also ensure that you are logged into your Groupon account to view your purchases. If the Groupon is not visible in your account, there may have been an issue during the purchase process. There is a link to the most up-to-date contact information right here on this page for further assistance.

Refunds are typically processed based on Groupon's policies. If you received Groupon bucks instead of a refund to your original payment method, it may be due to the type of purchase or specific terms of the deal. To address this issue directly and find the best resolution, refer to the link for the most up-to-date contact information provided on this page.

You can check the status of your orders by visiting your Groupon account and reviewing the "My Purchases" section. This area will provide tracking information or updates related to your orders. If you still have concerns or cannot find the information you need, there's a link to the most up-to-date contact information right here on this page for assistance.

If you're unable to find your Groupon, check your email for the confirmation sent when you purchased it. You can also view your Groupons in the "My Groupons" section of your account on the Groupon website or app. All active Groupons should be listed there, and you can access the voucher details for your needs tomorrow.

To cancel a purchase for Weight Care, you need to check the cancellation policy that applies to your specific deal. Generally, Groupon allows cancellations within a certain time frame, but it’s important to note that some purchases may be non-refundable. Refer to the details provided in your confirmation email or your account for specific instructions on how to cancel.