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LinkedIn Customer FAQ

Top Answers & How-to Guides

How do I Contact LinkedIn Customer Service?

The question we are asked most often is about how to talk to LinkedIn customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it...

How Do I Change My Primary Email on LinkedIn?

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email...
Ask any question you have about LinkedIn customer service, get an answer now.

Recent LinkedIn Customer Questions

I purchased a new phone and can't log into my account. Unfortunately, i forgot my password. Can you help me? I've tried everything for the passed few days. Please help!

If you've forgotten your password, you can reset it by selecting the "Forgot password?" link on the login page. Follow the prompts to receive a password reset link via email. Make sure to check your spam or junk folders if you don't see the email in your inbox. If you're still having trouble logging in after resetting your password, ensure that you're using the correct email associated with your LinkedIn account.
Asked Oct 20, 2025 4:58 PM

My account was blocked and I can't verify ID

If your account was blocked and you're unable to verify your ID, we recommend reviewing any emails from LinkedIn regarding your account status. Look for steps or instructions provided there. You might also need to check if your ID meets the verification criteria set by LinkedIn. If you still need assistance, there is a link to the most up-to-date contact information on this page for you to reach out for help.
Asked Oct 17, 2025 8:52 PM

My LinkedIn account has been on restrictions for almost a week and I was trying to reset my email but not working Email balofemo84@yahoo.com. Please help me. I want tto change my email so I can have access to my account

There is a link to the most up-to-date contact information right here on this page that you are viewing. This will provide you with the necessary steps to reach LinkedIn support for assistance with account restrictions and email changes.
Asked Aug 28, 2025 3:13 PM

My account is banned, how can I get it back?

If your LinkedIn account is banned, you can appeal the decision by following the instructions provided in the email you received regarding the ban. You may also visit the Help Center for guidance on account reinstatement. Ensure you provide any required information during the appeal process to support your case.
Asked Aug 28, 2025 4:02 AM

Can't log in, my LI acct has my old phone number that its sending LI verification codes to!

If you're unable to log in due to an old phone number associated with your LinkedIn account, you can try recovering your account through your email address. Follow the prompts for account recovery to update your phone number. If you are not able to access your email, LinkedIn may provide alternative verification options.
Asked Aug 22, 2025 11:56 AM

Help me with my LinkedIn customer service issue

Job Posting and Searching

How Do I Post a Job in LinkedIn?

If you're looking to hire an industry professional, LinkedIn's recruiter tools can help you. You can find potential candidates...

What are the benefits of using LinkedIn for job searching?

Using LinkedIn for job hunting provides access to a large professional network, exclusive job listings, and tools to enhance...

Account Management

What Do I Do If My LinkedIn Account Is Restricted?

If your LinkedIn account has been restricted then you are not able to access any of the professionally-useful features it...

How Do I Change My Primary Email on LinkedIn?

If you need to change your primary email on LinkedIn, follow this step-by-step guide that tells you how to change your email...

How Do I Get a Refund from LinkedIn?

LinkedIn provides many subscription services for job seekers and those looking to hire. There are basic free plans for those...

How Do I Recover My LinkedIn Account If I No Longer Have Access to the Email on the Account?

This article describes what you need to do if you can no longer access your LinkedIn account because you can no longer access...

How Do I Make My LinkedIn Account Inactive?

LinkedIn allows users to connect with professionals, find jobs, and access industry news. If you need a break from the...

How do I cancel LinkedIn premium?

To cancel your LinkedIn Premium subscription, go to your profile icon on top of your LinkedIn page and follow these steps on a...

How do I recover my LinkedIn username and password?

LinkedIn is a social media platform for professionals used by companies to grow their network. Signing up is free and requires...

Miscellaneous

How Do I Pick the Best Travel Agent?

Travel agents have varying levels of experience and are not licensed by state authorities. It is up to you to ask questions and...

Company and Account Features

How Do I Change My Payment Method on LinkedIn?

There are several ways to change your payment method on LinkedIn, and it can be done right from your account. Remember that you...

How do I reactivate my LinkedIn company page?

A LinkedIn company page allows for sharing business news and connecting with professionals. To reactivate an inactive page, go...

How do I upgrade or downgrade my account on LinkedIn?

LinkedIn offers various premium and paid subscriptions for users, such as Recruiter Lite or Premium Business. You can choose...

Privacy and Security

How do I manage my privacy settings on LinkedIn?

Managing privacy settings on LinkedIn is essential for controlling personal information sharing. After logging in and accessing...

Connecting and Networking

How do I connect with other professionals on LinkedIn?

To connect with professionals on LinkedIn, first create a complete profile with a photo and a strong headline. Use the search...
We look to the LinkedIn issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
LinkedIn issues reported to GetHuman

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