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Sony Customer FAQ

Top Answers & How-to Guides

What is Sony's Phone Number?

The question we are asked most often is about how to talk to Sony customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My Password on the Sony Network?

Resetting your Sony network password can be brought about by a variety of scenarios. Use these helpful tips to assist you with...

How Do I Appeal a Banned Account on the Sony Network?

Being banned on the Sony network can be frustrating. If you are banned, you can no longer get into your game. If you are banned...
Ask any question you have about Sony customer service, get an answer now.

Recent Sony Customer Questions

My ps4 won’t come out of safe mode

If your PS4 won't exit safe mode, try the following steps: First, restart the PS4 by selecting "Restart System" in the safe mode menu. If that doesn't work, try the "Rebuild Database" option, which can resolve file system issues. If it's still not functioning properly, you can try initializing the PS4, but this will erase all data, so make sure to back up your information if possible. If these steps don’t resolve the issue, it may require professional servicing.
Asked May 17, 2025 9:50 PM

recherche driver pour Sony DCR-TRV 730E

Je suis désolé, mais il n'est pas possible de fournir des pilotes directement ici. Cependant, Sony offre généralement des mises à jour et des pilotes pour leurs produits sur leur site web officiel. Vous pouvez visiter leur site, rechercher le modèle de votre caméra, qui est DCR-TRV 730E, et ensuite naviguer vers la section des pilotes ou des logiciels. Assurez-vous de choisir le bon pilote correspondant à votre système d'exploitation.
Asked Mar 6, 2024 2:39 PM

Help me with my Sony customer service issue

Account Management

How Do I Reset My Password on the Sony Network?

Resetting your Sony network password can be brought about by a variety of scenarios. Use these helpful tips to assist you with...

How Do I Appeal a Banned Account on the Sony Network?

Being banned on the Sony network can be frustrating. If you are banned, you can no longer get into your game. If you are banned...

How do I create a user account on the Sony Network?

To create a user account on the Sony Network, one should visit the specific Sony service page, find the registration section,...

Technical Support

How Do I Get Technical Support for My Sony Product?

Sony offers a wide range of products and provides support through various channels. Customers can find troubleshooting...

How do I check for software updates for my Sony devices?

To check software updates for Sony devices, users should access the settings menu specific to their product type, such as...

How do I find drivers for my Sony products?

To locate drivers for Sony products, users should visit the official Sony support site specific to their product type. By...

What should I do if I have a problem with my Sony product?

When facing issues with a Sony product, it is best to identify the specific problem first. Then, check the official Sony...

Payment and Services

How can I access Sony PlayStation Network services?

To access Sony PlayStation Network services, players must have a PlayStation console and create a PlayStation Network account....

How Do I Update My Payment Information on the Sony Network?

To update payment information on the Sony Network, users should log into their account, navigate to account settings, and find...

Are there any special services for disabled users offered by Sony?

Sony emphasizes inclusivity by integrating accessibility features in products like the PlayStation, including customizable...

Warranty and Returns

How do I register my Sony product for warranty?

To register a Sony product for warranty, users should visit the official Sony website for specific guidelines. This usually...

What are the return policies for Sony products?

Sony's return policies vary by product and purchase location, typically allowing returns within around thirty days. Items must...

Can I transfer ownership of my Sony warranty?

Transferring ownership of a Sony warranty is typically possible but depends on the product and warranty terms. Usually,...

What warranty options are available for Sony products?

Sony provides various warranty options, including a standard limited warranty covering defects, typically for one year....
We look to the Sony issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Sony issues reported to GetHuman

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