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US Postal Service (USPS) Customer FAQ

Top Answers & How-to Guides

What is US Postal Service (USPS)'s Phone Number?

The question we are asked most often is about how to talk to US Postal Service (USPS) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about US Postal Service (USPS) customer service, get an answer now.

Recent US Postal Service (USPS) Customer Questions

I mailed letter with incorrect postage from Michigan to Canada. How do I track it

If you mailed a letter with incorrect postage, tracking may not be available since the letter may not be processed fully. Typically, you can track USPS items using the tracking number provided at the time of mailing. If no tracking number was issued, or if the letter has been returned due to insufficient postage, it may be challenging to track it. Ensure to collect proof of postage when mailing items in the future.
Asked Sep 7, 2025 3:09 PM

Want to find out if my letter arrived in New Smyrna Beach, Fla? Here is the tracking number I was given to track, how do I track this? Tracking #9505 5125 8819 5232 9995 37

You can track your letter by entering the tracking number on the USPS tracking page. Simply go to the USPS website, find the tracking section, and input the tracking number provided. This will give you the most up-to-date status of your letter's journey to New Smyrna Beach, Florida.
Asked Aug 27, 2025 8:49 PM

Delays on tracking updates. Who do I call? The shipper says it has already been sent. It appears only as label created.

There is a link to the most up-to-date contact information right here on this page that you're viewing.
Asked Aug 19, 2025 9:46 PM

how can i speak with a human agent usps?

You can find the most up-to-date contact information to speak with a human agent right here on this page.
Asked Aug 7, 2025 12:25 AM

Change my address from Matteson il to Orland park il?

To change your address from Matteson, IL to Orland Park, IL, you can complete the address change process online through the USPS website, at your local post office, or by submitting a form. Ensure you provide accurate information on the new address and your current one. Additional verification might be required.
Asked Aug 6, 2025 5:54 PM

Help me with my US Postal Service (USPS) customer service issue

We look to the US Postal Service (USPS) issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
US Postal Service (USPS) issues reported to GetHuman
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