How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Value City Furniture phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 4 at first menu, then press 3.
Here is how our research team describes the way the Value City Furniture phone system greets you: Thank you for calling the Value City Furniture. The home of designer looks, designer furniture without the designer prices. This call may be recorded and monitored for quality purposes. Please select from the following options. To place an order, make a payment, or modify an existing order, please press 1. For delivery or pickup service, please press 2. To service your furniture, please press 3. For all options, please press 4.
Below are some clips we've found from Value City Furniture's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may need the phone number on your account
"Thank you for calling Value City Furniture, the home of Designer Looks.
Designer furniture without the designer prices.
This call may be recorded and monitored for quality purposes.
Please select from the following options.
To place an order, make a payment, or modify an existing order, please press one.
For delivery or pickup service to help us assist you, please select from the following options.
To enter the phone number associated with your order, press one."
Excerpt from a call with Value City Furniture
Friday, March 15, 2024 9:29 PM
They may ask you to enter information with the dial pad
"To enter your customer please"
Excerpt from a call with Value City Furniture
Friday, March 15, 2024 9:29 PM
The first phone menu
"Thank you for calling Value City Furniture, the home of Designer Looks.
Designer furniture without the designer prices.
This call may be recorded and monitored for quality purposes.
Press star to repeat these options.
Please select from the following options. To place an order, make a payment, or modify an existing order, please press one.
For delivery or pickup service, please press two."
Excerpt from a call with Value City Furniture
Wednesday, February 28, 2024 10:01 PM
What are the hours and when should I call?
Value City Furniture operates the call center for this 888-751-8552 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 53 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Value City Furniture phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Value City Furniture staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Value City Furniture is Friday.The most busy day to call is Monday, which averages 320% more phone calls by comparison.Again, this is based on a sample of 53 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Busiest
Tue
Wed
Thu
Fri
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Value City Furniture is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Value City Furniture staffs the call center well on Friday.
Why call this Value City Furniture number?
Below is a sample of recent calls to Value City Furniture, and their purpose. Are any of these similar to the reason you are trying to call?
Testing audio connection: "Just making sure the audio connection is working."
- From a call lasting 2m 26s , Mar 22, 2024 8:39 PM
Cancel furniture delivery: "I'm supposed to have some furniture delivered tomorrow, but I need to cancel the order due to my daughter being sick."
- From a call lasting 5m 52s , Mar 15, 2024 9:29 PM
More Ways to Contact Value City Furniture Customer Service
There are of course other ways to contact Value City Furniture customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Value City Furniture customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Value City Furniture's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Value City Furniture agent. This phone number is Value City Furniture's best phone number because 1,680 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-751-8552 include and other customer service issues. Rather than trying to call Value City Furniture first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Value City Furniture has 1 phone number. It's not always clear what is the best way to talk to Value City Furniture representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Value City Furniture. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Value City Furniture. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.